Really bad customer service

Bensons for Beds
★★☆☆☆
2.3
From 737 reviews
31.0% of users recommend this

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258Alexander's review of Bensons for Beds

“Really bad customer service”

★☆☆☆☆

written by 258Alexander on 13/04/2015


We ordered a “conniseur supreme king size” cost £1,099
1 week later the price had dropped by £100.
Contacted Bensons and they refused to change the price (Unfortunately we had paid a deposit) It has now been reduced by another £50
Hope you enjoy the £150 Bensons. I will never buy anything from you again and will make sure that my family and friends don't either.

Must say the sales assistant was fantastic and couldn't apologise enough for the companys behaviour.

  • Matress £1099

    Goods purchased & cost

  • Quality of service

  • Layout of shop

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