written by shop5nice on 16/08/2014
Can't recommend highly enough. My elderley mother and I visited the Northwich store to find a suitable bed and headboard for her. We were shown, and tried, several beds and ordered the one my mother was happy with. The store assistant was extremely helpful and polite. Delivery was scheduled for 2 weeks. I received a text message 4 days before and the delivery staff telephoned the day before delivery with a time slot. The bed was delivered on time, put together, headboard fitted and all packaging removed. We were then amazed to see when reading the associated paperwork that, if the bed proved to be unsuitable, my mother had 40 days in which to return it for an exchange! The bed is very well finished and comfortable. All in all a really pleasant and efficient buying experience. Thank you Bensons. Will definitely be back when I need a new bed.
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Bensonsforbedscustomerservice's Response to shop5nice's Review
Written on: 20/08/2014
Hi There,
Thank you very much for your review.
We are delighted to hear that you are happy with the service and products that you have purchased.
It is always nice to hear when customers are happy with the services and products.
Kind regards,
Jay
JKBensonsforBeds