Delivery And Customer Services

Bensons for Beds
★★☆☆☆
2.3
31.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

gazfoxy's review of Bensons for Beds

“Delivery And Customer Services”

★☆☆☆☆

written by gazfoxy on 16/07/2014

Absolute rubbish customer services no help what so ever. I was told that I would get a call when delivery was being made NO CALL RECEIVED even though they insist they tried my son was in the house and heard nothing say they deliver until 6 called them and my bed was back at the depot by 3.30 and that is 150 miles from me. I think someone had an early day probably to hot to deliver beds and the best part is they can't re arrange delivery for the best part of a week don't throw your old 1 out until the new 1 arrives

  • Cambridge

    Branch Visited

  • £2,500.00

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

Bensonsforbedscustomerservice's Response to gazfoxy's Review

Written on: 21/07/2014

Hi There,

I am sorry to hear you are not happy with the products and service you have received.

I would like the opportunity to look into this for you, I would be grateful if you would contact me on the Customer Service number at the top of your invoice, or via the email address on your invoice. Please ask for Jay.

I look forward to hearing from you.

Kind regards,
Jay
JKBensonsforbeds.

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