Adventures in Furniture Ltd Reviews - www.chestofdrawers.co.uk

★★★★☆
4.2 / 5
From 5 reviews
80% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Media Gallery for Adventures in Furniture Ltd - www.chestofdrawers.co.uk

Adventures in Furniture Ltd - www.chestofdrawers.co.uk
Adventures in Furniture Ltd - www.chestofdrawers.co.uk
Adventures in Furniture Ltd - www.chestofdrawers.co.uk

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Latest Reviews

★☆☆☆☆

“Good product - rubbish service”

Written on: 12/09/2014 by Coyne258 (1 review written)

I ordered a load of different products from this firm. They didn't deliver to the time scale we agreed at the start. Of the product that did arrive in time some had faults. Waited weeks for someone to come and fix them only to have them cancel at the last minute because apparently they had double booked. Truly terrible customer services. If you are thinking of using this firm, you have been warned. The products themselves except for the broken one are of a high quality… Read Full Review

Dannyharrison's Comment

Written on: 18/09/2014

We're really sorry for the problems you had with this order. I understand it can be very frustrating when a mistake like this is made with a home visit booking. We use our own skilled in house carpenters for problems like this (in this case I believe it was some door hinges which had been damaged on delivery) and although this can sometimes take a little longer it does help ensure the right solution is put in place. I understand the visit was rescheduled and that this specific problem is now resolved. Thank you for your kind comments on the quality of the furniture and please don't hesitate to contact us for any further follow up.
Danny - Adventures in Furniture

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★★★★★

“Great Product, Wonderful Service ”

Written on: 28/03/2013

I would just like to say how pleased I am with the products that I have purchased and the service provided by the people in the Kingston store. They were very patient with me, as I'm extremely indecisive and when one of the products I had purchased got accidently damaged they were very helpful in fixing the problem. The products have been produced to an extremely high standard, very strong and storage has been discretely hidden into the products, which has come in handy in my small… Read Full Review

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★★★★★

“Very Impressed!”

Written on: 09/08/2012 by N1c0la (1 review written)

I fell upon the Chest of Drawers website purely by accident after trying to source a particular type of blanket, which I proceeded to buy online. I was very surprised by the great service I received via emails when I submitted a query, the response was personal and very quick. The blanket arrived fast and I am delighted with the quality of it. I will definitely be keeping the website on my 'favourites' list, will recommend and will use again! Thank you for the great service!… Read Full Review

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★★★★★

“Excellent furniture, great after sales service”

Written on: 24/05/2012 by Seval (1 review written)

I have purchased a number of items of bedroom furniture from the Islington branch. The wood is beautiful (reclaimed walnut). Just recently one of the knobs from my bedside drawers came lose - 3 years after purchase. I mentioned it when I last went in to browse and the assistant immediately noted the issue and a carpenter was out within the week securing new knobs to both sets of bedside drawers, by screwing in what was previously stuck in(no charge) - that's what I call an excellent after… Read Full Review

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★★★★★

“Excellent experience”

Written on: 17/01/2012 by sixmen (1 review written)

Having visited the Kingston branch a couple of times I ended up buying a table that was far too big for my new house! I had asked the shop to store the table for me for a couple of months (which they had kindly agreed to do) and it was a number of weeks before I realised the mistake I had made. On contacting the company to advise them of my very foolish error, I was advised that I could re-select a new table which was incredibly decent of them. The staff in store were very helpful, friendly and… Read Full Review

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