Written on: 14/08/2012
Bought the product in 2006 and the first delivered did not work. We were advised that the product would be repaired, but we argued and received a replacement new one. 13 months old and just out of warranty it packed up for the first time. We forked out £150 for one years maintenance plan and on site repair. The engineer advised the Freezer needed defrosting which was a suprise because our previous frost free Fridge Freezer had not been defrosed once in 10 years. Now out of warranty and in need of defrosting again we did it ourselves this time and regularly over the follwing years. Tell tale signs are the internal fan rubing on the ice build up and puddles on the kitchen floor. Thanks to the neighbours who have rescued our food on numerous occasions. Now the grand old age of six years old defrosting does not seem to work and both warning lights are flashing to advise the cabinet too warm. Going out on Monday to buy something better - it will not be a Hotpoint!
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