Written on: 01/09/2012 by Thermoman
We have had ours for around 2 years. In the last year i have had to ditch well over what the unit cost us tn wasted food as the fridge section keeps stopping. As everyone else here is stating this is caused by ice building up in the freezer. The fridge cools by air being drawn from the freezer and blown into the fridge compartment. This has 2 design flaws, the first is the ice build up, frost free really means frost not visible as its hidden behind panels so its usually too late by the time you notice the temperature drop and the alarm sound to do anything about. The second flaw is putting food in the fridge can block vents or restrict air flow at the rear of the shelves. This has 2 problems, food close to the vents can freeze and food say in the fridge door stays a little lower than room temperature. Our unit has to be defrosted about once a month to make it operate normally. I sometimes wonder who tests these products after design, the manufacturer or consumer? Although I have had decent working goods from hotpoint in the past this is a letdown and needs sorting either with a recall or replacement!