TextMagic - www.textmagic.com Reviews

★★★★☆
4.4 / 5
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TextMagic - www.textmagic.com

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Latest Reviews

★★★★★

“A New World”

Written on: 15/09/2016 by JaidynPope386 (1 review written)

At the Community College Advisor level, our communication was limited to email and telephone until we started using Text Magic. Text Magic opened up a whole new world of communication possibilities for us and increased our reads and responses by 10 fold. We use Text Magic for Early Alert follow ups, closed class notifications, low grade notices, student questions, well being check ups, campus activity notifications, absenteeism, missing information notifications, and the list literally goes on… Read Full Review

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★★★★★

“Great Program and Price is Right”

Written on: 14/09/2016 by Freeman305 (1 review written)

This is a great program, very user friendly, priced very reasonably. Both clients and employees like it and I have never have a complaint about ease of us. Both just immediately catch onto it. It helps us stay up with the times at a reasonable cost. Clients don't always like or can take phone calls, especially for appointment reminders. Everyone these days texts. I give clients the option and they almost always choose text, so this program helps us stay modern… Read Full Review

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★★★★☆

“Good reliable service”

Written on: 09/09/2016 by breakloose (1 review written)

We have been using Textmagic now for a couple of years and have found the service reliable, cost effective and a very useful tool to communicate quickly with our customers… Read Full Review

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★★★☆☆

“too costly”

Written on: 07/09/2016 by GloriaWoodward (1 review written)

The question that asks whether I would recommend should give the option "maybe" as well. I chose Yes because of the reason that the countries we worked in we had difficulty using Clickattel which to me seems a lot cheaper. Over the past year I probably spent over US$100 on TextMagic and the same work in other places cost me US$25 with Clickatell… Read Full Review

Textmagicsupport's Comment

Written on: 07/09/2016

Thank you for taking the time to share your review. We very much value our customers and their feedback.

We would like to let you know that we use only high-quality Tier 1 SMS routes to deliver your messages globally. Such a connection is very stable, so it costs more than a regular SMS route.

We aim to provide the best quality SMS service, at a fair and competitive price.

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★★★☆☆

“Missing feature”

Written on: 03/09/2016 by Adriel459 (1 review written)

I did want to use your service mostly for URL callbacks on inbound messages. I don't need a dedicated number - I just wanted to get a callback when my own professionnal number did send a message. I would have like to be able to enjoy this feature without a dedicated number - just needed an inbound-only shared number. Thanks for support… Read Full Review

Textmagicsupport's Comment

Written on: 05/09/2016

Thank you for taking the time to share your review. We are sorry that our service did not meet your expectations.

Due to local carrier restrictions, the only possible way to send and receive messages in France is via our local dedicated numbers. A French dedicated number costs €3 per month.

When you signed up, we tried to make it as clear as possible and we provided you with a French dedicated number for 30 days free of charge.

Please email us if you need any further help.

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★★★★★

“Easy to use texting service”

Written on: 01/09/2016 by AlexanderPO (1 review written)

Our business uses TextMagic's Email-to-SMS service, and it's working out great so far. We did not have to spend much time training our staff, though there are little tips and tricks that are good to know before using the service. TextMagic provided sufficient support and made sure we knew all the ins and outs prior to our business launching the service live with our customers. The service is very affordable, you pay for what you use… Read Full Review

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★★★★★

“Perfect”

Written on: 01/09/2016 by Sawyer1988 (1 review written)

I wanted to transfer emails to SMS easyly and textmagic did it. I wnated to send SMS with a PHP API and textmagic did it. Great, thank you !!!… Read Full Review

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★★★★★

“Excellent and easy to use”

Written on: 31/08/2016

Very happy with this service. Friendly, receptive staff and clear communication. The online portal is easy to use… Read Full Review

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★★★★★

“Great Starter Program”

Written on: 08/08/2016 by Jovanni441 (1 review written)

Good program to start testing text message marketing for small companies… Read Full Review

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★★★★★

“Communicating accommodation arrangements company-wide”

Written on: 07/08/2016

I am required to coordinate nationwide accommodation on a weekly basis for 20-30 people, not all of whom have access to an email account. Text Magic allows quick communication of basic accommodation arrangements and the user-friendly web layout makes it easy for me to view and examine past correspondence where required… Read Full Review

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★★★★★

“Great product, does what it says on the tin”

Written on: 30/07/2016 by haConnolly481 (1 review written)

Very happy user of TextMagic, using it to send texts from monitoring software on my production servers. Simple to setup and cost effective. Highly recommended… Read Full Review

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★★★★☆

“Review of TextMagic”

Written on: 30/07/2016 by Jeremy1957 (1 review written)

I have used Text Magic for a year now and I would definitely recommend it. It is useful for us in providing contact with our clients and sending reminders about tax due dates. One of the things I like about Text Magic is that you can set it and forget it. Once it is set-up, you can have your text blasts go out on a preset day and time. I have also used the texting to text clients directly. That is a very nice feature because then you get a response back quickly. We researched various… Read Full Review

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★★★★★

“Full steam ahead”

Written on: 25/07/2016 by AdalynDavidson224 (1 review written)

It's great to be able to jump up from my chair, nip into my computer chair, and rattle off a reply to whoever just texted me. Otherwise I would be jabbing at a small keyboard with a fat finger or a stylus that knows how to get lost. I don't remember what normal texts cost me except "plenty", and I know I'm saving dollars while I'm saving time, frustration and eyestrain. I am always pleased with the service, and despite my phone's amazing predictive text function I can predict my own text for… Read Full Review

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★★★★★

“Text magic has been great for my business.”

Written on: 04/07/2016 by Vanessa127 (1 review written)

Text magic has been great for my Guest House business. I can receive a text message when I'm out and about regarding a new booking and this let's me update my diary when I get time. There is no need to be constantly checking emails to see if I have had any new bookings which saves me valuable time. Text magic is not expensive on the whole but other Booking agents send a text as well as emails for free so this might put potential users off. I have been very pleased with using this service and I… Read Full Review

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★★★★★

“TextMagic - Instant Communication with Staff”

Written on: 03/07/2016 by AadenReid (1 review written)

We have a lot of staff based on sites around the region and communication tends to be via email or a newsletter printed and attached to wage slips for anyone without a laptop. We use TextMagic to communicate good news. It's instant and we've had great feedback from staff. It's easy to set up your contact lists then amend when necessary. We tend to use one list but the option to set up different distribution lists would be useful for some or simply picking a random group of people from the… Read Full Review

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★★★☆☆

“Filled required function”

Written on: 19/06/2016 by LICAutomation (1 review written)

Textmagic performed as needed to send out group texts to customers on a regular basis. The functions were easy to use, howver, it was difficult to edit/remove any numbers from scheduled texts. Limited customization ability. Not very cost-effective… Read Full Review

Textmagicsupport's Response to LICAutomation's Review

Written on: 21/06/2016

Thank you for taking the time to share your review. We very much value our customers and their feedback.

We would like to let you know that we have recently updated the scheduled message editing process. Now you can easily edit recipients, the message body and the time when the message should be sent.

We aim to provide only high quality products with competitive prices and the best service.

If you find that TextMagic isn’t working for you for any reason, we’ll gladly issue a refund for the unused credit.

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★★★★☆

“Great than your tokens never expire”

Written on: 15/06/2016

Good service, not the cheapest but not the most expensive either! I love the fact your balance never expires which is great for automated alerts never having to worry that an alert won't make it though due to your balance expiring… Read Full Review

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★★★★☆

“Time saving service”

Written on: 10/06/2016 by GaryJackson (1 review written)

Text magic enables us to quickly contact a large number of staff which helps us in our operational management… Read Full Review

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★★★★☆

“Winner In Communication”

Written on: 25/05/2016 by 123Blake (1 review written)

We use TextMagic to communicate to over 240 staff. Our operators find it a useful and effective communication tool. Textmagic's website and service is very easy to use. Buying Texts is very simple and you can easily set up a auto top-up in credits so you will never need to worry about running out of texts. My only recommendation is, Can we have an option of Read/Receipt please? … Read Full Review

Textmagicsupport's Comment

Written on: 25/05/2016

Thank you for taking the time to share your review. We value our customers and their feedback highly.

TextMagic offers a delivery reporting feature which shows the delivery status for every SMS successfully sent. It is sourced directly from the handset. 90% of the time an SMS is read within three minutes of receiving the message.

TextMagic does not display an "SMS read" indicator, because it is technically not possible to get this data from the recipient’s mobile operator.

However, our messaging service ensures that if the mobile phone is turned on, the message is instantly delivered to the end-user.

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★★★★★

“Key Requirement for Any Business”

Written on: 21/05/2016 by Kristian188 (1 review written)

Efficient follow-up is key in our business as well as time management. Text Magic is a fast and easy to use system and very cost effective. I would give it 100% and would not hesitate recommending this service to other companies… Read Full Review

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