TextMagic - www.textmagic.com Reviews

★★★★☆
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TextMagic - www.textmagic.com

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Latest Reviews

★★★★☆

“Happily used for years!”

Written on: 23/03/2017

As a company we have used textmagic for years and hove found it to be a very helpful addition to our business. We can send out texts using our company name instead of it coming from a random number which our customers are happy with. One fault we have found it that we can't receive a reply from any texts that we send, not a biggie but at times inconvenient. All in all it's a good service (and cheap) that we are happy to continue to use… Read Full Review

Textmagicsupport's Comment

Written on: 23/03/2017

Thank you for your feedback. It is not technically possible to reply to text messages that have been sent from a sender ID (your business name). This is a mobile technology limitation.

If you need a two-way SMS service, you should send messages from our free shared or dedicated numbers.

If you need any help, please email us.

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★★☆☆☆

“SLOW!”

Written on: 22/03/2017 by SterlingPruitt (1 review written)

I paid $10.00 worth of text messages, hoping to be able to use the credit straight away. I received 2 emails confirming my payment, one saying that it would take 1-2 hours maximum before this can be used. I have now waited 4 hours, tried to get help from customer service, and there is still no credit in my account. Very slow and poor service!!I wouldn't recommend this to anyone who isn't prepared to spend hours waiting for results from customer service… Read Full Review

Textmagicsupport's Comment

Written on: 23/03/2017

We are sorry that our service did not meet your expectations on this occasion.

For security reasons, some payments are manually reviewed and processed by our billing department. SMS credit had been added to your account balance as quickly as it was possible. This was a one-time occurrence and we can assure you that all future payments will be processed instantly.

We would also like to inform you that an SMS credit purchase is always covered by our money-back guarantee. If you find that TextMagic isn’t working for you for any reason, we will gladly issue a refund.

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★★★★★

“TextMagic provides an invaluable service for our...”

Written on: 15/03/2017 by Aracelyh495 (1 review written)

TextMagic provides us with immediate information, so that we can better serve our guests at our Inn.We thank them for this excellent service… Read Full Review

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★★★★★

“Great API”

Written on: 03/03/2017 by MarquiseMurray491 (1 review written)

Really like the simple RESTful web service. Very easy to integrate directly in my Five9 CaaS (call center as a service) platform. Can send text messages directly to new callers in the IVR. Awesome!… Read Full Review

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★★★★★

“Text Magic is a Great Tool”

Written on: 17/02/2017

Text Magic has really helped us in connecting with our clients. We find it easy to use and quite effective… Read Full Review

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★★★★★

“Great Service”

Written on: 15/02/2017 by Danikay467 (1 review written)

The service is easy to use and has a great competitive price. We use this service almost everyday during our recruitment periods and it makes getting in touch with candidates so much easier… Read Full Review

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★★★★★

“Excellent service”

Written on: 08/02/2017 by Leblanc1975 (1 review written)

The service supplied was excellent, the whole process was set up and explained, and any queries answered in a manner I could understand. The help desk is also excellent always received prompt attention to any queries… Read Full Review

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★★★★★

“Easy & effective”

Written on: 03/02/2017 by Brynlee214 (1 review written)

This is a great way to save a lot of time by contacting a whole group of people with 1 simple text message. Instead of wasting time ringing 40 staff members I can send 1 simple text with all the details once and they all get it straightaway saving me so much time and call costs. Texts are cheap and this makes it cost effective as well… Read Full Review

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★★★★★

“Works perfectly and very cheap.”

Written on: 03/02/2017 by Hughes341 (1 review written)

Works perfectly and very cheap. I have a TextMagic dedicated number service so as not to miss important text messages. I use the service to get betting tips when out of mobile range. Glad to say this service has helped me to get a few winners I would have missed out on… Read Full Review

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★★★★★

“Excellent TEXT messaging”

Written on: 28/01/2017 by Braggjv243 (1 review written)

I get immediate notification at my cell phone , through my special/private e-mail account (That e-mail account I reserve solely for TEXT MAGIC messages not for others so I can be notified `selectively` not by junk mail ). It is programmed to Stock Watch option of e-mail notification by brokerage software . I recommend it… Read Full Review

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★★★★★

“Text Magic is excellent, in the sense that it has...”

Written on: 20/01/2017 by McCurdy69 (1 review written)

Text Magic is excellent, in the sense that it has allowed me to better manage my time, and be more productive. I would recommend it to anyone… Read Full Review

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★★★★★

“Excellent service! easy, fast and efficient! ”

Written on: 11/01/2017 by Ashlyn162 (1 review written)

Excellent service! easy, fast and efficient!… Read Full Review

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★★★★★

“Handy when travelling”

Written on: 07/01/2017 by Juliani68 (1 review written)

Pretty useful if near WiFi and travelling where I have no Roaming or only expensive Roaming charges. Fast and relatively cheap… Read Full Review

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★★★★★

“Great support and totally reliable”

Written on: 04/01/2017 by AndreasCook303 (1 review written)

Excellent user interface so it's easy to use. Contacted TextMagic support about a minor problem to do with 'phone number; it was sorted out in minutes! It's always available - very reliable. Keeps easily referenced records of messages, sent and received… Read Full Review

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★★★★★

“Great way to communicate with clients!”

Written on: 07/12/2016 by KeenanAlmeida (1 review written)

Text Magic allows us to get messages to our clients quickly and easily. We have found that although voice mails and emails may often not be responded to in a timely manner, text messages tend to get an almost immediate response. This is a great service to have when clients are not great at communicating… Read Full Review

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★☆☆☆☆

“can't signup”

Written on: 04/12/2016

I have tried several times to signup on their website using my work email and the answer from website was: this is not a valid business email. Used the phone support and the lady on the phone said to write a email. Already done that a week ago and still no answer from them. So my rating says terrible service because no option to solve their issue. Daniel… Read Full Review

Textmagicsupport's Comment

Written on: 09/12/2016

Hello,

Thank you for your feedback.

For security reasons it is not possible to register a TextMagic account using a non-business email address. TextMagic does everything possible to prevent fraud on the platform.

We apologise, however, if a legitimate account registration did not go through; mistakes do occasionally happen.

Best regards,
TextMagic Support

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★★★★★

“Easy to use”

Written on: 03/12/2016 by Aniyahq293 (1 review written)

I used TextMagic in a hackathon. If you have been in a hackathon, you know how valuable time is, which is why I am pleased with how quick and easy to use TextMagic was. Often times when trying out new APIs or tools for a project I come to expect that things won't work initially and that I'd have to sludge though documentation in order to make it work. This was not the case with TextMagic. I set everything up and instantly received a text when my program was scheduled to do so… Read Full Review

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★★★★★

“Works great”

Written on: 01/12/2016 by Haynesux54 (1 review written)

We've been using text magic for 10 years + at Warwickshire College group. Apart from one disruption when the interface changed a couple of years ago, we've been very happy with the services. Recommended!… Read Full Review

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★★★★★

“Long awaited solution”

Written on: 17/11/2016 by AydenCooke (1 review written)

We have been on TextMagic for over a year now, all staff are incredibly happy. Very simple yet powerful platform that made our day to day operations a lot easier. Centralized text messaging system that can be monitored and used from the comfort of your desk, no need to switch between platforms (computer, cellphone) to communicate with your staff who's working on the road. … Read Full Review

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★★★★☆

“Fantastic ”

Written on: 17/11/2016 by Nielsenhp441 (1 review written)

Works well, are easy to use. I have tell my frends about how it works and that I have good experiences to use it… Read Full Review

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