TextMagic - www.textmagic.com Reviews

★★★★☆
4.4 / 5
98
90% of users recommend this
? Ask our helpful community of experts about this product or company
TextMagic - www.textmagic.com - Ask a question now

Media Gallery for TextMagic - www.textmagic.com

TextMagic - www.textmagic.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great Starter Program”

Written on: 08/08/2016 by Jovanni441 (1 review written)

Good program to start testing text message marketing for small companies… Read Full Review

Report this review
★★★★★

“Communicating accommodation arrangements company-wide”

Written on: 07/08/2016

I am required to coordinate nationwide accommodation on a weekly basis for 20-30 people, not all of whom have access to an email account. Text Magic allows quick communication of basic accommodation arrangements and the user-friendly web layout makes it easy for me to view and examine past correspondence where required… Read Full Review

Report this review
★★★★★

“Great product, does what it says on the tin”

Written on: 30/07/2016 by haConnolly481 (1 review written)

Very happy user of TextMagic, using it to send texts from monitoring software on my production servers. Simple to setup and cost effective. Highly recommended… Read Full Review

Report this review
★★★★☆

“Review of TextMagic”

Written on: 30/07/2016 by Jeremy1957 (1 review written)

I have used Text Magic for a year now and I would definitely recommend it. It is useful for us in providing contact with our clients and sending reminders about tax due dates. One of the things I like about Text Magic is that you can set it and forget it. Once it is set-up, you can have your text blasts go out on a preset day and time. I have also used the texting to text clients directly. That is a very nice feature because then you get a response back quickly. We researched various… Read Full Review

Report this review
★★★★★

“Full steam ahead”

Written on: 25/07/2016 by AdalynDavidson224 (1 review written)

It's great to be able to jump up from my chair, nip into my computer chair, and rattle off a reply to whoever just texted me. Otherwise I would be jabbing at a small keyboard with a fat finger or a stylus that knows how to get lost. I don't remember what normal texts cost me except "plenty", and I know I'm saving dollars while I'm saving time, frustration and eyestrain. I am always pleased with the service, and despite my phone's amazing predictive text function I can predict my own text for… Read Full Review

Report this review
★★★★★

“Text magic has been great for my business.”

Written on: 04/07/2016 by Vanessa127 (1 review written)

Text magic has been great for my Guest House business. I can receive a text message when I'm out and about regarding a new booking and this let's me update my diary when I get time. There is no need to be constantly checking emails to see if I have had any new bookings which saves me valuable time. Text magic is not expensive on the whole but other Booking agents send a text as well as emails for free so this might put potential users off. I have been very pleased with using this service and I… Read Full Review

Report this review
★★★★★

“TextMagic - Instant Communication with Staff”

Written on: 03/07/2016 by AadenReid (1 review written)

We have a lot of staff based on sites around the region and communication tends to be via email or a newsletter printed and attached to wage slips for anyone without a laptop. We use TextMagic to communicate good news. It's instant and we've had great feedback from staff. It's easy to set up your contact lists then amend when necessary. We tend to use one list but the option to set up different distribution lists would be useful for some or simply picking a random group of people from the… Read Full Review

Report this review
★★★☆☆

“Filled required function”

Written on: 19/06/2016 by LICAutomation (1 review written)

Textmagic performed as needed to send out group texts to customers on a regular basis. The functions were easy to use, howver, it was difficult to edit/remove any numbers from scheduled texts. Limited customization ability. Not very cost-effective… Read Full Review

Textmagicsupport's Response to LICAutomation's Review

Written on: 21/06/2016

Thank you for taking the time to share your review. We very much value our customers and their feedback.

We would like to let you know that we have recently updated the scheduled message editing process. Now you can easily edit recipients, the message body and the time when the message should be sent.

We aim to provide only high quality products with competitive prices and the best service.

If you find that TextMagic isn’t working for you for any reason, we’ll gladly issue a refund for the unused credit.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Great than your tokens never expire”

Written on: 15/06/2016

Good service, not the cheapest but not the most expensive either! I love the fact your balance never expires which is great for automated alerts never having to worry that an alert won't make it though due to your balance expiring… Read Full Review

Report this review
★★★★☆

“Time saving service”

Written on: 10/06/2016 by GaryJackson (1 review written)

Text magic enables us to quickly contact a large number of staff which helps us in our operational management… Read Full Review

Report this review
★★★★☆

“Winner In Communication”

Written on: 25/05/2016 by 123Blake (1 review written)

We use TextMagic to communicate to over 240 staff. Our operators find it a useful and effective communication tool. Textmagic's website and service is very easy to use. Buying Texts is very simple and you can easily set up a auto top-up in credits so you will never need to worry about running out of texts. My only recommendation is, Can we have an option of Read/Receipt please? … Read Full Review

Textmagicsupport's Comment

Written on: 25/05/2016

Thank you for taking the time to share your review. We value our customers and their feedback highly.

TextMagic offers a delivery reporting feature which shows the delivery status for every SMS successfully sent. It is sourced directly from the handset. 90% of the time an SMS is read within three minutes of receiving the message.

TextMagic does not display an "SMS read" indicator, because it is technically not possible to get this data from the recipient’s mobile operator.

However, our messaging service ensures that if the mobile phone is turned on, the message is instantly delivered to the end-user.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Key Requirement for Any Business”

Written on: 21/05/2016 by Kristian188 (1 review written)

Efficient follow-up is key in our business as well as time management. Text Magic is a fast and easy to use system and very cost effective. I would give it 100% and would not hesitate recommending this service to other companies… Read Full Review

Report this review
★★★★★

“Brilliant text tool for the office”

Written on: 19/05/2016 by Payne93 (1 review written)

This enables my office to communicate quickly and simply with the field Engineers - invaluable. Text Magic reduces the interference of phone calls but gets the messages through to those that require it… Read Full Review

Report this review
★★★★★

“Great for busy people”

Written on: 18/05/2016 by YasmineGreene (1 review written)

This service is great for busy people that need a message sent by text when they are away from the office. Have been using it for several years now with no problems what so ever… Read Full Review

Report this review
★★★★★

“ Great features and service!”

Written on: 07/05/2016 by Boy's NameEngland (1 review written)

Very good service and support. We use it to confirm bookings. I really like that messages are delivered instantly. Reminders are sent when credits start to run low. Would definitely recommend it!… Read Full Review

Report this review
★★★★☆

“Valuable, Featureful, Reliable”

Written on: 06/05/2016 by Jair1948 (1 review written)

Textmagic is a solid service that we are using since 4 years in production for sending staff-wide SMS messages. It as a good delivery rate, also in foreign countries, and it is very easy to integrate with in house products thanks to its comprehensive API. The provided web user interface has evolved over the years, so much that it is now good enough to be delivered to internal business users, replacing a custom product that was developed in house. If Textmagic would include an even simpler… Read Full Review

Report this review
★☆☆☆☆

“I signed up for a trial so I could notify those who...”

Written on: 03/05/2016 by elixier25 (1 review written)

I signed up for a trial so I could notify those who have email and mobile phones services with me of their bills, quota's and due dates along with other information. I paid the £10.00 for credits to send texts from my domain waited 24 hours got my username and confirmation of payment email, I went to log it and they had closed my account and taken my money. I couldn't believe it. I called them and was told I was busy using their service for "spamming" I could asked how that works since I had… Read Full Review

Textmagicsupport's Response to elixier25's Review

Written on: 04/05/2016

If an account has been closed down, the one and only reason for this is a high risk score. A high risk score is automatically given to accounts with certain parameters that indicate a suspicion of fraud. We cannot publish these parameters publicly.

SMS phishers use text-messaging services to trick people. TextMagic does everything possible to prevent this happening through the TextMagic platform. Therefore, we apologise if a legitimate account has been closed down; mistakes do occasionally happen.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Textmagic -- overpriced, unreliable and very poor service.”

Written on: 15/04/2016 by murgie (1 review written)

My experience is with trying to text to various numbers in India, from the US. Barely in one out of ten attempts have I succeeded, yet I get charged every time. The couple of times I have got someone from Textmagic to respond to a complaint they have just casually blamed the carrier in India for the problem. So I have not used textmagic for more than a year, maybe two years, now. Partly this is because other alternatives (like Google Project FI, and before that, Skype) work flawlessly to the… Read Full Review

Textmagicsupport's Response to murgie's Review

Written on: 18/04/2016

India is a very complex market with numerous local carrier restrictions. Unfortunately, due to these restrictions, we do not offer SMS service in India.

We aim to provide only full-featured SMS service around the world; however, this is not possible in India. Therefore, we made the decision to block account registrations in India a couple of years ago. You were able to register your account because you were based in the United States.

SMS credit purchases are always covered by our money-back guarantee. Please email us, and we will issue a full refund for your order.

Thank you for taking the time to share your review. We are very sorry our service did not meet your expectations.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Simple & Easy! ”

Written on: 09/04/2016 by enWatson132 (1 review written)

Very happy with the text magic service, it enables me to send texts directly out of our database and if people reply it arrives in my Outlook inbox immediately. I would recommend… Read Full Review

Report this review
★★★★★

“GREAT!”

Written on: 06/04/2016 by Issac53 (1 review written)

App is great and really helps me communicate with my members. Will recommend to every one!… Read Full Review

Report this review
overview