TextMagic - www.textmagic.com Reviews

★★★★☆
4.4 / 5
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TextMagic - www.textmagic.com

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Latest Reviews

★★★☆☆

“Filled required function”

Written on: 19/06/2016 by LICAutomation (1 review written)

Textmagic performed as needed to send out group texts to customers on a regular basis. The functions were easy to use, howver, it was difficult to edit/remove any numbers from scheduled texts. Limited customization ability. Not very cost-effective… Read Full Review

Textmagicsupport's Response to LICAutomation's Review

Written on: 21/06/2016

Thank you for taking the time to share your review. We very much value our customers and their feedback.

We would like to let you know that we have recently updated the scheduled message editing process. Now you can easily edit recipients, the message body and the time when the message should be sent.

We aim to provide only high quality products with competitive prices and the best service.

If you find that TextMagic isn’t working for you for any reason, we’ll gladly issue a refund for the unused credit.

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★★★★☆

“Great than your tokens never expire”

Written on: 15/06/2016

Good service, not the cheapest but not the most expensive either! I love the fact your balance never expires which is great for automated alerts never having to worry that an alert won't make it though due to your balance expiring… Read Full Review

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★★★★☆

“Time saving service”

Written on: 10/06/2016 by GaryJackson (1 review written)

Text magic enables us to quickly contact a large number of staff which helps us in our operational management… Read Full Review

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★★★★☆

“Winner In Communication”

Written on: 25/05/2016 by 123Blake (1 review written)

We use TextMagic to communicate to over 240 staff. Our operators find it a useful and effective communication tool. Textmagic's website and service is very easy to use. Buying Texts is very simple and you can easily set up a auto top-up in credits so you will never need to worry about running out of texts. My only recommendation is, Can we have an option of Read/Receipt please? … Read Full Review

Textmagicsupport's Comment

Written on: 25/05/2016

Thank you for taking the time to share your review. We value our customers and their feedback highly.

TextMagic offers a delivery reporting feature which shows the delivery status for every SMS successfully sent. It is sourced directly from the handset. 90% of the time an SMS is read within three minutes of receiving the message.

TextMagic does not display an "SMS read" indicator, because it is technically not possible to get this data from the recipient’s mobile operator.

However, our messaging service ensures that if the mobile phone is turned on, the message is instantly delivered to the end-user.

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★★★★★

“Key Requirement for Any Business”

Written on: 21/05/2016 by Kristian188 (1 review written)

Efficient follow-up is key in our business as well as time management. Text Magic is a fast and easy to use system and very cost effective. I would give it 100% and would not hesitate recommending this service to other companies… Read Full Review

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★★★★★

“Brilliant text tool for the office”

Written on: 19/05/2016 by Payne93 (1 review written)

This enables my office to communicate quickly and simply with the field Engineers - invaluable. Text Magic reduces the interference of phone calls but gets the messages through to those that require it… Read Full Review

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★★★★★

“Great for busy people”

Written on: 18/05/2016 by YasmineGreene (1 review written)

This service is great for busy people that need a message sent by text when they are away from the office. Have been using it for several years now with no problems what so ever… Read Full Review

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★★★★★

“ Great features and service!”

Written on: 07/05/2016 by Boy's NameEngland (1 review written)

Very good service and support. We use it to confirm bookings. I really like that messages are delivered instantly. Reminders are sent when credits start to run low. Would definitely recommend it!… Read Full Review

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★★★★☆

“Valuable, Featureful, Reliable”

Written on: 06/05/2016 by Jair1948 (1 review written)

Textmagic is a solid service that we are using since 4 years in production for sending staff-wide SMS messages. It as a good delivery rate, also in foreign countries, and it is very easy to integrate with in house products thanks to its comprehensive API. The provided web user interface has evolved over the years, so much that it is now good enough to be delivered to internal business users, replacing a custom product that was developed in house. If Textmagic would include an even simpler… Read Full Review

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★☆☆☆☆

“I signed up for a trial so I could notify those who...”

Written on: 03/05/2016 by elixier25 (1 review written)

I signed up for a trial so I could notify those who have email and mobile phones services with me of their bills, quota's and due dates along with other information. I paid the £10.00 for credits to send texts from my domain waited 24 hours got my username and confirmation of payment email, I went to log it and they had closed my account and taken my money. I couldn't believe it. I called them and was told I was busy using their service for "spamming" I could asked how that works since I had… Read Full Review

Textmagicsupport's Response to elixier25's Review

Written on: 04/05/2016

If an account has been closed down, the one and only reason for this is a high risk score. A high risk score is automatically given to accounts with certain parameters that indicate a suspicion of fraud. We cannot publish these parameters publicly.

SMS phishers use text-messaging services to trick people. TextMagic does everything possible to prevent this happening through the TextMagic platform. Therefore, we apologise if a legitimate account has been closed down; mistakes do occasionally happen.

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★☆☆☆☆

“Textmagic -- overpriced, unreliable and very poor service.”

Written on: 15/04/2016 by murgie (1 review written)

My experience is with trying to text to various numbers in India, from the US. Barely in one out of ten attempts have I succeeded, yet I get charged every time. The couple of times I have got someone from Textmagic to respond to a complaint they have just casually blamed the carrier in India for the problem. So I have not used textmagic for more than a year, maybe two years, now. Partly this is because other alternatives (like Google Project FI, and before that, Skype) work flawlessly to the… Read Full Review

Textmagicsupport's Response to murgie's Review

Written on: 18/04/2016

India is a very complex market with numerous local carrier restrictions. Unfortunately, due to these restrictions, we do not offer SMS service in India.

We aim to provide only full-featured SMS service around the world; however, this is not possible in India. Therefore, we made the decision to block account registrations in India a couple of years ago. You were able to register your account because you were based in the United States.

SMS credit purchases are always covered by our money-back guarantee. Please email us, and we will issue a full refund for your order.

Thank you for taking the time to share your review. We are very sorry our service did not meet your expectations.

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★★★★★

“Simple & Easy! ”

Written on: 09/04/2016 by enWatson132 (1 review written)

Very happy with the text magic service, it enables me to send texts directly out of our database and if people reply it arrives in my Outlook inbox immediately. I would recommend… Read Full Review

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★★★★★

“GREAT!”

Written on: 06/04/2016 by Issac53 (1 review written)

App is great and really helps me communicate with my members. Will recommend to every one!… Read Full Review

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★★★★☆

“Found this an excellent, speedy reliable way of...”

Written on: 27/03/2016 by Wright329 (1 review written)

Found this an excellent, speedy reliable way of contacting my colleagues at a very reasonable cost… Read Full Review

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★★★★★

“So easy”

Written on: 24/03/2016 by Kalebb10 (1 review written)

Very easy and simple to set up, and perfect for my needs. Only thing that I don't like is if you set up a FROM toggle at the start of all text, its only a broadcast text, so you cant receive messages from that broadcast. To do that you have to buy a number and with the few that I send out its not worth buying a number. But perfect for my needs. Also the reply text can be emailed, so when your out of the office, you can still receive notifications. … Read Full Review

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★★★★★

“Thanks and Great Service ”

Written on: 23/03/2016 by Jevind (1 review written)

Very Easy to use the service and Great Customer Service… Read Full Review

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★★★★★

“Very Easy to use”

Written on: 22/03/2016

Easy to set up and very easy to use… Read Full Review

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★★★★★

“Great product”

Written on: 14/03/2016 by YaelRogers (1 review written)

Great set of features and we use this everyday. Affordable and flexible. If you need to send text message easily without having to use your phone Texmagic is the product. You have lots of options including templates for regular messages and you can easily update your contacts and used them in your marketing campaigns. The pricing is very flexible and the pay as you go is what I use. Very nice support and all around it's a fantastic product… Read Full Review

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★★★★★

“Quick & easy to use ”

Written on: 11/03/2016 by 264McConnell (1 review written)

Always found Text Magic a great way to send info to our electricians on site in a quick amount of time. Saving numbers into your contacts is great because there's no need to re-type the number in again. Would highly recommend to any company. The only downside is the space of text, If you use the return button it charges money, which I think is a little tight. Other than that, great service. Quick, easy and time-saving!!… Read Full Review

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★★★☆☆

“Great for persian native ”

Written on: 03/03/2016 by Kaylied323 (1 review written)

I have use alot of sms marketing plat form this is one of thd best ever Arian Kabul Afghanistan… Read Full Review

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