TextMagic - www.textmagic.com Reviews

★★★★☆
4.4 / 5
68
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TextMagic - www.textmagic.com

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Latest Reviews

★★★★☆

“it is very handy to use for work, it would be better...”

Written on: 03/02/2016 by 479Shea (1 review written)

it is very handy to use for work, it would be better if I could use the service like I do with my own phone and have 2 way conversations… Read Full Review

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★★★★★

“Excellent . ”

Written on: 28/01/2016 by O'Hara396 (1 review written)

It is excellent simply TextMagic overwrites the technical difficulties -which is frequently encountered in most countries - for the delivery of the Text Messages over the cell phone systems and allow accurate communication of information in timely fashion-immediately- without delay… Read Full Review

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★★★★☆

“it would be 5 stars but there is less i can do now.”

Written on: 27/01/2016 by Tucker102 (1 review written)

We had textmagic from the start great product we could put email address of who we wanted to allow to text/email us to convert it.. now we cant do that aparently only the developers can do that. a lady almost said it cant be done so we almost went somewhere else for the same service. Hopefully you bring this back without the hastle of Distribution groups. … Read Full Review

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★★★★☆

“Pretty good really”

Written on: 23/01/2016 by Cailync216 (1 review written)

I remember my first experience of using TextMagic and finding it very unsatisfactory, but nowadays it is very efficient. Because of physical disability I'm unable to use a mobile phone and so value being able to send text messages. I also use DragonDictate, a voice recognition programme, and I find it impossible to use the message window. To reword, or correct a mistake, is impossible because all the words jumble and shift into nonsense patterns. The only way is to paste a complete pre-written… Read Full Review

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★★★★★

“It just works”

Written on: 21/01/2016 by Files (1 review written)

With this company a number of years now and have had no reason nor problems to complain about the service. Currently I use the outgoing Text SErvice which I find is so much simpler to use than my Mobile… Read Full Review

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★★★★★

“Ideal for our situation”

Written on: 20/01/2016 by Riverhills (1 review written)

We use Textmagic to ensure we get immediate notification of a booking for our B & B. It does exactly what we require of it and we haven't had a failure (except when we forgot to pay...our fault entirely). We now get notifications when we are getting low on credit… Read Full Review

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★★☆☆☆

“Unreliable ungrateful arrogant ”

Written on: 05/01/2016 by Ayden406 (1 review written)

Service goes down on occasions with no apology or warning or compensation. If you praise them they ignore you so best to criticise them they don't seem to like compliments. Support seems to be all email based. They can take several days to reply and.it seems.to be 1 person working in their customer support department. Textmagic buck.up your ideas. I don't. Spend all this.money for this kind of service… Read Full Review

Priitvaikmaa's Comment

Written on: 05/01/2016

Thank you for taking the time to share your review. We highly value our customers and their feedback.

We apologize that our service did not meet your expectations on this occasion. The experience you described is not the level of service our team strives to provide.

TextMagic has a small support team and mainly offers help via email. We prefer email-based support because many support cases are technical and require more than one person to be involved from our side.

We would like to reassure you that TextMagic’s service is being monitored by technicians 24/7. If one SMS route goes down, we always have an alternative route to use.

We would also like to let you know that your purchase is covered by our Money Back Guarantee.

If you find that TextMagic isn’t working for you for any reason, we’ll gladly issue a refund for the unused credit.

Please send an email to us and we will be more than happy to assist you.

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★★★★☆

“Makes my life easier!”

Written on: 26/12/2015

I use text magic because as a disabled person I am unable to use a typical mobile or smart phone, hence I text from my PC. I do find it extremely easy to use and use it on a regular basis. My only criticism of it would be is I would like it to be cheaper, not necessarily for my use but I know the cost of returning a text to me (typically 40p per text) puts a lot of people off replying through the same medium, which in the long run must cost TextMagic money as it will put off potentially new… Read Full Review

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★★★★★

“Amazing, Simple to use Texting Service. LOVE IT!”

Written on: 15/12/2015 by LilahBaxter (1 review written)

Textmagic is an amazing service, we LOVE the fact that it is easy to navigate and we can add sub accounts so we can all use it. Thanks Textmagic :) … Read Full Review

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★★★★★

“Very slick service”

Written on: 15/12/2015

I have been using Text Magic for about 2 years and found it really useful. I like features like the Contact lists and that it allows the use of a variable such as 'first name' to really personalise test messages. Really useful for bulk message and a nice interface. … Read Full Review

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★★★★☆

“convenient, easy, flexible”

Written on: 14/12/2015 by lishalinski (3 reviews written)

We use this to text class reminders to students. It's fairly flexible, the text can either come from our number or a "no reply" type name , and easy to use. I haven't got much else to compare it to, but then haven't felt the need to look elsewhere either! When I've contacted staff they've been responsive and helpful… Read Full Review

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★★★★★

“it`s perfect for business, easy to use”

Written on: 14/12/2015 by McWilliams137 (1 review written)

I will definitely tell to others to use it… Read Full Review

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★★★★★

“Awesome”

Written on: 13/12/2015 by ahCooney292 (1 review written)

Awesome Awesome Awesome Self explanatory. Easy to figure out. More features than you can ever ask for. Once you need a feature like chat history or personal records, or call lengths, number of chats per person, last info, etc etc the features are already there! As soon as you have a way to "white label" it we want to mass market it. NOT KIDDING!!! Let me know when you are ready … Read Full Review

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★★★★☆

“Very Happy”

Written on: 13/12/2015

We are a school and find this very helpful to contact our parents. The cost is also very reasonable… Read Full Review

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★★★★★

“So quick”

Written on: 13/12/2015 by Rykerb204 (1 review written)

The most effective way I have found to assure a Customer our Locksmith is on the way to site ....and also the most efficient method of relaying the site address & phone number of the Client to our Locksmith… Read Full Review

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★★★★★

“Great service and ease of use”

Written on: 13/12/2015 by Fosterdj49 (1 review written)

TextMagic has really helped our service business become more efficient with the ability to communicate with our customers. The ease of use and the fact it is available on mobile devices and by email makes our day to day operations smoother. We also like the fact that our cell phone numbers are kept private. This allows our employees to use the service without invading privacy. The cost of the service is reasonably priced and the program is easy to use… Read Full Review

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★★★★★

“A brilliant asset ”

Written on: 13/12/2015 by Moran97 (1 review written)

TextMagic is a brilliant asset to my company. I am in immediate contact with my clients wherever they are on location and get an an instance response which is very important as they are all freelance. I started with the desktop version and progressed to the business version I cannot fault TextMagic,|I am delighted with it. … Read Full Review

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★★★★★

“Great for business and family”

Written on: 12/12/2015 by JeremySetter (1 review written)

I have used TextMagic for several years and I really appreciate it's simplicity - especially when I am overseas. I rarely write texts on my phone anymore and use TextMagic on my home PC or laptop. I like the ability to show my actual mobile number and to write texts using an email address It has been very useful when I am away on business and there is no mobile signal and hence no texts. I can still send texts since most places on the globe have the internet. I can text people and advise them… Read Full Review

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★★★★★

“Multi Tasking with TextMagic”

Written on: 11/12/2015 by katy.hayes1 (1 review written)

I have been using Text Magic for most of this year. When I am trying to reach my clients for quick updates TextMagic has been a great service, when phone text is not possible. My clients are generally busy and do not have time to dedicate to follow-up calls or meetings.....I get my replies concerning status / direction on their accounts quickly w/a simple text. This allows me to easily move on to other parts of my day that need my immediate attention. Not wasting time in my day when I can get… Read Full Review

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★★★☆☆

“Cheaper text messages”

Written on: 28/10/2015 by Roy453 (1 review written)

It would be beneficial if the text messages were cheaper, especially if you have a large amount of contacts to send to… Read Full Review

Textmagic's Comment

Written on: 23/11/2015

Thank you for your feedback!

We do our best to keep the prices as affordable as possible while providing our customers with the highest quality of service.

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