TextMagic - www.textmagic.com Reviews

★★★★☆
4.5 / 5
151
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TextMagic - www.textmagic.com

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Latest Reviews

★★★★★

“Perfect service”

Written on: 16/07/2017 by Conradu376 (1 review written)

We are happy with the service since textmagic provides us with all the tools so that from our system resources are used, we are happy and congratulations excellent work that they are doing, We like the support provided by the site, and the documentation is clear… Read Full Review

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★★★★★

“Best complement to emails”

Written on: 03/07/2017

TextMagic helped us to improve our contact rate to our potential travelers. We have been using TextMagic for one year now to contact our potential clients. Is a wonderful tool that complements emails. In every stage of the selling process we complement emails with a SMS. We find quite often how clients prefer to responde via SMS than by email so is a new channel for them to contact us. I am sure that using the tool has helped us to increase our conversion rate and business… Read Full Review

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★★★★★

“Excellent product”

Written on: 19/06/2017 by 1994Piper (1 review written)

Text Magic has increased our show up rate for webinars by 15% which is a great bonus. It also allows us to manage our events in real time. We can notify all attendees about longer breaks, changes to start times, reminders for what to bring etc. A handy and reliable tool that I would recommend to anyone running online workshops and live events… Read Full Review

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★★★★☆

“Simple to use”

Written on: 17/06/2017 by RyderMcPherson (1 review written)

Its great the credits don't expire, they aren't the cheapest SMS relay, but they do have a simple API and not having to worry about credits expiring helps set the right purchase levels without risk of loosing money for unused credits… Read Full Review

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★★★★★

“Textmagic is a no brainer ! set and forget, it just work”

Written on: 13/06/2017 by Enrique303 (1 review written)

We needed and actual SMS gateway to implement dual factor authentication AND to send actual emergency notification backed by text messages. The interface is easy to understand, and setting up email transport rules was a piece of cake. It is very affordable. We only use it for internal company communication (no marketing campaign), and so far, it never failed to deliver. This is a very good service, that is worth a try. Also, the provisioning of the account is made convenient, with regular… Read Full Review

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★★★★★

“Fast and efficient ”

Written on: 03/06/2017 by 1955Davis (1 review written)

I find it difficult to write a list of good things so the best I can say is just try the system and I think you will be hooked It's not expensive It's fast It's accurate It keeps a good record for you It's secure … Read Full Review

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★★★★☆

“Easy way to keep in touch with clients!”

Written on: 28/05/2017 by Donnellyrh355 (1 review written)

TextMagic is another tool I can use to keep in touch with my clients. Especially today's youth!… Read Full Review

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★★★★☆

“Super easy to use and being able to save templates is...”

Written on: 26/05/2017 by ovBurnham198 (1 review written)

Super easy to use and being able to save templates is fantastic. Saves our store a lot of time in phone calls, however the only drawback is the occasional customer does not recurve the SMS… Read Full Review

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★★★★☆

“Strong Consistent Service”

Written on: 25/05/2017 by Lia472 (1 review written)

We have been using TextMagic's services now for several years. Over 6,000 texts are sent each month to our staff informing them of shift start times and duties. Our employees find this a fantastic service, as it keeps them informed of business activities and adds a personal touch by texting information to their individual phones rather than just reading off a noticeboard. The service is strong and consistent with no issues in downtime or delays in sending and receiving texts. The TextMagic… Read Full Review

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★★★★★

“Magic and wonder”

Written on: 19/05/2017 by Annabella296 (1 review written)

This service is a complete magic and wonder! Everything works and just like a charm! I have been using this service for years, never had a lost SMS neither any other tech issue. I'll give it 5+ stars. The only thing I wish is better pricing for bulk SMS. I would like to give an idea to textmagic.com, if that is ever possible: You guys can develop a different pricing for sending a single bulk message depending on the quantity. Say, if the message is being sent to 500 mobile number the price… Read Full Review

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★★★★★

“Long standing customer review ”

Written on: 15/05/2017 by TedSlevin (1 review written)

Have been using text magic for years on and off The best part is you do not pay when you don't use the service and any credits you have amassed never get confiscated System is totally reliable… Read Full Review

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★★★★☆

“Very good service!”

Written on: 04/05/2017 by Barkeruk240 (1 review written)

The platfrom is very user-friendly and easy to manage. It is possible to upload a large number of contacts in few seconds. The staff is fast and clear in answering questions… Read Full Review

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★★★★★

“Great tool for our guests!”

Written on: 26/04/2017 by AvaLeonard (1 review written)

Textmagic has set us apart from our competition. Ability to text the hotel has streamlined our shuttle booking process. Extremely pleased with decision to go with this particular product… Read Full Review

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★★★★★

“A very nice app to send bulk msgs”

Written on: 17/04/2017 by Aroldo (1 review written)

We have been using TextMagic for over a year and everyone in our school is pleased with the ease of use, since we send msgs from and international account is somewhat expensive but still better than other services. We used to use Clickatell but it was so difficult to use and that is te reason we switched to TextMagig… Read Full Review

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★★★★★

“Great Service with Reliability”

Written on: 10/04/2017 by cabenet (1 review written)

We have been using TextMagic for three plus years and have had no issues at all. We use the API extensively and love it to bits. Great service… Read Full Review

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★★★★★

“Fantastic way to keep in touch with members”

Written on: 05/04/2017 by Jamison353 (1 review written)

We use TextMagic to administer a School Ski Trip. It is an invaluable way in which to keep parents up to date with the latest information. I would highly recommend this service as it is an efficient and cost effective solution to ensuring your information is disseminated… Read Full Review

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★★★★☆

“Happily used for years!”

Written on: 23/03/2017

As a company we have used textmagic for years and hove found it to be a very helpful addition to our business. We can send out texts using our company name instead of it coming from a random number which our customers are happy with. One fault we have found it that we can't receive a reply from any texts that we send, not a biggie but at times inconvenient. All in all it's a good service (and cheap) that we are happy to continue to use… Read Full Review

Textmagicsupport's Comment

Written on: 23/03/2017

Thank you for your feedback. It is not technically possible to reply to text messages that have been sent from a sender ID (your business name). This is a mobile technology limitation.

If you need a two-way SMS service, you should send messages from our free shared or dedicated numbers.

If you need any help, please email us.

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★★☆☆☆

“SLOW!”

Written on: 22/03/2017 by SterlingPruitt (1 review written)

I paid $10.00 worth of text messages, hoping to be able to use the credit straight away. I received 2 emails confirming my payment, one saying that it would take 1-2 hours maximum before this can be used. I have now waited 4 hours, tried to get help from customer service, and there is still no credit in my account. Very slow and poor service!!I wouldn't recommend this to anyone who isn't prepared to spend hours waiting for results from customer service… Read Full Review

Textmagicsupport's Comment

Written on: 23/03/2017

We are sorry that our service did not meet your expectations on this occasion.

For security reasons, some payments are manually reviewed and processed by our billing department. SMS credit had been added to your account balance as quickly as it was possible. This was a one-time occurrence and we can assure you that all future payments will be processed instantly.

We would also like to inform you that an SMS credit purchase is always covered by our money-back guarantee. If you find that TextMagic isn’t working for you for any reason, we will gladly issue a refund.

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★★★★★

“TextMagic provides an invaluable service for our...”

Written on: 15/03/2017 by Aracelyh495 (1 review written)

TextMagic provides us with immediate information, so that we can better serve our guests at our Inn.We thank them for this excellent service… Read Full Review

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★★★★★

“Great API”

Written on: 03/03/2017 by MarquiseMurray491 (1 review written)

Really like the simple RESTful web service. Very easy to integrate directly in my Five9 CaaS (call center as a service) platform. Can send text messages directly to new callers in the IVR. Awesome!… Read Full Review

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