Service works OK, Billing terrible !
“Service works OK, Billing terrible !”
★★☆☆☆
written by KadenEmery on 10/04/2014
Really annoyed about being charged in US Dollars to SMS uk. Not only that but over inflated price not as advertised. Will use these credits and not us your service again.
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Textmagicsupport's Comment
Written on: 25/02/2016
Thank you for taking the time to share your review. We value our customers and their feedback highly.
We apologise that our service did not meet your expectations. During the past 2 years, we have massively improved our SMS tools and billing structure, to make sure that such currency confusions do not happen again.
We would also like to let you know that an SMS credit purchase is always covered by our money back guarantee. If you find that TextMagic isn’t working for you for any reason, we’ll gladly issue a refund for the unused credit.
To get further assistance, please send an email to us.