unprofessional rude inefficient!!!

Xoom - www.xoom.com
★★★★☆
4.4
90.0% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

pissedoldlady's review of Xoom - www.xoom.com

“unprofessional rude inefficient!!!”

★☆☆☆☆

written by pissedoldlady on 04/06/2014

Ive done a transaction with them for $200 had to call the verification team and im not going to lie the first person i talked to was very accomodating and friendly. 2nd transaction amountinf $1000 they asked me for personal information such as id and bank statements which i did send then i called and was told i failed the verification process charged my debit card for the money and was told i had to wait 3 to 5 days for refund and use a different transfer agency from now on. I asked to be transfered to the supervisor and mind you HE WAS RUDE!!!! Would not tell me how they verify transaction told me my voice was far off from my age and hanged up i woud love to hear feom this jerk SUPERVISOR if he reads this!

  • Personal

    Type of customer

  • Speed of service

  • Customer Service

  • Value For Money

Was this review helpful? 0 0