cheapest way to send money...

★★★★☆
4.4 / 5
91% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

punyeta's review of Xoom - www.xoom.com

★★★★☆

“cheapest way to send money...”

Written on: 23/10/2012 by punyeta (1 review written)

The service was great except for one glitz when they put a hold on the money I sent and has to go through a check clearing house, which took 4 days to go through and my sister ( my recipient) needed the money right away. I was very upset about it but the manager at Xoom's customer service centre, helped me out and even gave me a coupon for my fee and I was able to send money to my sister right away.


Over all, Xoom has been very good to me and are by far has the cheapest fee, compared to Western Union and Moneygram.

  • Personal

    Type of customer

  • Speed of service

  • Customer Service

  • Value For Money

Lloyden's Response to punyeta's Review

Written on: 07/12/2012

I was also put on "hold". My bank electronically transferred the funds to Xoom nearly immediately but they still refused to make the transfer until 4 days were up. Check clearing houses went electronic over ten years ago.

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