Non reliable customer service

“Non reliable customer service”

Written on: 15/09/2012 by carecary123

I enquired about my money sending limit from compliance department and they confirmed me $2500 as my sending limit. I confirmed with them alomst 5 times on that call and they assured me that what they are telling is 100% trustable. I start waiting for good exchange price. The day, when i tried to make transaction. Their website didn't allow me to send even $1. When i check with their customer service, i was told that, somebody might have given you the wrong information and they are very sorry about that.
They don't have any strong team to esclate my case and i am handicapped in this case.