Xoom - www.xoom.com Review | Fake Advertising for Reward (BS)

Fake Advertising for Reward (BS)

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★★★★☆

4.4 / 5

From 5461 reviews

89.7% of users recommend this

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Guest's review of Xoom - www.xoom.com

★☆☆☆☆

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“Fake Advertising for Reward (BS)”

Written on: 11/07/2012

Not giving reward because, my friend and I have same address,we are staying in hotel it is same address but we have everything else different including bank accounts.

Not referring

Go to money gram you will get better rate too.

Business

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Xoomcustomersupport's Comment

Written on: 11/07/2012

Hello,

I am sorry for any inconvenience. However, our terms and conditions are clear on this point. Therefore the claim about our advertisements are untrue.

Thank you,
Matthew N
Xoom Customer Service

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Patels's Comment

Written on: 12/07/2012

What terms and conditions you talking about. This is USA if people stays in hotel they do have same address and does not mean they are same household.

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Xoomcustomersupport's Comment

Written on: 12/07/2012

Hello Patel,

If you would like to send a message to customerservice@xoom.com using the subject REVIEWCENTREHELP I will gladly take a look at your case. If we erred, then we will of course make sure we make amends for the mistake.

Thank you,
Matthew N
Xoom Customer Service

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Patels's Comment

Written on: 26/07/2012

Finally It has been corrected and I received my reward. Thanks to upper management.

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Watchinter's Comment

Written on: 26/07/2012

I found infinity international much better for foreign exchange services and money transfer. Been using them for the last 6 months and could say enough about them. There big enough to provide the best prices but small enough to care.

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Xoomcustomersupport's Comment

Written on: 27/07/2012

Hello Watchinter,

Thanks for the suggestion. However, please know that Infinity International is a completely different business from Xoom. They are primarily a forex trader, and their payment services are intended for high-value payments. Their payment services are funded by wire transfer, which carries a very high fee. Xoom is a friends and family remittance business where customers can fund their transactions, up to $2,999, via ACH directly from their bank accounts. With that payment option our customers can send transactions within minutes for only $4.99. If a customer needed to send money abroad to pay for property or a boat or some other high value item, then Infinity International would be perfect for that. However, if a customer needs to send $50 to their grandmother in the Philippines, that is the reason Xoom exists. Once again, thanks for the suggestion.

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