Written on: 02/07/2013 by Eir3 (1 review written)
Trying to send money from ireland abroad to israel and the money is deducted from my account but cancelled in the middle of the night. I rang customer service and they will not give me a reason of why they cancelled because of security reasons. They also say they will give a refund with 45 DAYS!!!! Would have been alot worse for people who sent a large amount or those in an emergency. The gave me a 50 % off voucher for the fees for my next transaction but my fees were only 3.99. So not only am i down money but i also have not sent money as requested and have to wait clueless and waiting for my money to appear back in my bank account. I am unsure on what other methods you have of transferring money as Western Union were my first choice BUT do not bank with them unless you are sending money within your own country. And for those who need to know i sent the money directly deducted from my debit card.
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