Written on: 10/08/2012 by Chunshwi
When I attempted to withdraw them money in minutes I couldn't until the next day. Attempted to call in to the customer support and demand a refund for mislabeled services. They treated my like I was no one and didn't even care about my call. I was left on hold for half the call and the other half was them shouting company policy at me which had nothing to do with my issue. After an hour of battling I simply asked where I could pick up the money, they put me on hold for twenty more minutes to tell me a location an hour away from the zip code I gave them. I made a few calls and discovered that every store near me could do it, three within a few miles. Not only did they treat me like a no one they wouldn't even give me accurate information. The best part is when asked if my fee of $100 dollars was worth my business, my family's business and my friends business the answer was a resounding yes amidst more policy babble. I would rather drive cross country now then give them my money.
Never go to Western Union, It is a bad business that cares more about money then customer satisfaction.
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