Written on: 23/06/2012
I sent money to my son in England, from NYC, Western Union Refuses to pay in Brighton England.
Customer service give you the run around, they are keeping the money, now they are giving me hard time to get a refund for the lmoney they are keeping and refused to deliver to the receiver. Want to keep the $104 dollars they charged me for "no service" thieves, lousy customer service, people in India that cannot and will do nothing to help, a total disaster of company
I hope people read this before they get taking for a ride, like I did
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Ngocchau's Comment
Written on: 14/08/2012
NEVER USE WU AGAIN, NEVER NEVER
I've sent money to vietnam for my sister on 31/07/12 .She has not received money yet until now, they sent me an email to inform receiver would receive on 02/08/2012. Ive been contacted customer service lots of time but the same answer is to find out why the money has delayed and they would ring me back to let me know.No one ring me back, only i contact them.I want a refund but i dont know how long .Its hard to get money back from them. TERRIBLE COMPANY