Written on: 19/05/2012 by emmaferns
I have been using Western Union Service for 2 years now. I use it twice a month to send funds to my family in another country. Apart from the fact of it being expensive... considering i was using it twice a month. I still used it because it was available and I really did not want to search for other options.
I started with using the agent locations and then eventually moved online.
Today there was an error with sending the funds online and asked me to call the number to complete my verification, which i did. Not only was the person i spoke to downright rude. He did not help me as my phone number was not verified????? And that is the exact number i have on my personal information page. In the end i could not transfer my money because they could not verify my phone number, meanwhile they take other details like my date of birth and SSN. I am going to send money to my country through another source now.
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