TransferWise Reviews - transferwise.com

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★★★☆☆
3.3 / 5
4
50% of users recommend this
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  • Speed of service

  • Value For Money

  • Customer Service

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Latest Reviews

★☆☆☆☆

“You can't make a direct debit from Bank of America. ”

Written on: 27/01/2015 by KathleenEmerson (1 review written)

I'm very dissatisfied. I wanted to send the payment via direct debit, but apparently you can't send direct debits to Transferwise from Bank of America (which is a bit ridiculous, what with Bank of America being so ubiquitous). So I had to pay $3 to make a transfer from BoA, which would take 3 days. It wasn't made clear to me that I wouldn't be getting the rate available at the time I set up the payment, but would get the rate at the time my money arrived. If this had been made clear to me… Read Full Review

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★★★★★

“Best money transfer company so far!”

Written on: 15/10/2014 by collylondon (1 review written)

Been using them for a while, fast, easy, convenient, low fees and best rate online, Many thanks :) Fancy a FREE first transfer ? … Read Full Review

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★★★★★

“Very Fast Service - Free Trial no charge!”

Written on: 18/08/2014 by iyireland (1 review written)

I used Transferwise for the first time one month ago to transfer money from UK to Italy. I was a little nervous at first but thought it would be worth a try as future savings could be considerable compared with my regular bank. I used a link which gave me a free trial (I have posted, in turn, a similar link for other new users to try) so there wasn't anything to pay. I was really pleased with the way it worked - clear, simple and I was kept up-to-date with emails. The money arrived in my… Read Full Review

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★★☆☆☆

“Hidden Charges & Poor Customer Service”

Written on: 30/07/2014

A rate was provided at the start of my transaction which was excellent. However after spending time setting up the account, and going all the way to the end of the transaction (a reasonable lengthy process) it told me that there will be extra charges for swift (1% up to 5k and 0.7% thereafter). I called to question these extra charges and was told that these were charges made by swift and not Transfer Wise. When I suggested that they should be more transparent and inform the user of all… Read Full Review

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