Absolute rip off foreign exchange

Click here if this is your business
Thomson Holidays Foreign Exchange
★☆☆☆☆
1.1
0.0% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

Click here if this is your business

KatD78's review of Thomson Holidays Foreign Exchange

“Absolute rip off foreign exchange ”

★☆☆☆☆

written by KatD78 on 09/01/2015

I was told by my travel agent when booking a dream (very expensive) holiday to Thailand this Christmas that I wouldn't find a better exchange rate anywhere else as I had booked my holiday through them. I stupidly believed them and exchanged £3500. When I checked the money I realised they had charged me £500; this is a ridiculous and disgusting amount. When I spoke to the shop (within 10 minutes) they refused to take the money back and referred me to their head office saying they determined exchange rates. I emailed HQ and after over 3 weeks referred me back to the shop and washed their hands of it. I will never book with Thomson again they are out and out rip off merchants

  • Personal

    Type of customer

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0