NZForex - www.nzforex.co.nz Reviews

NZForex - www.nzforex.co.nz
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★★★★★
4.6 / 5
From 11 reviews
91% of users recommend this

  • Speed of service

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★
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“Exceeded my expectations”

Written on: 13/01/2014 by JoshN (1 review written)

It took me a while to find out about NZForex but I'm really glad I did. I've transferred close to 100k with them so far and have been very impressed with the level of service I've recieved. They are professional, helpful, and friendly to deal with. On top of that, they have the best rates I've been able to find anywhere. I couldn't recommend them more. They've saved me hundreds in bank fees and rate skimming that I'd have otherwise paid if I'd done these transactions through my bank. (read more)

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★★★★★
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“First class experience”

Written on: 10/11/2013

This was my first experience with NZForex transferring a large sum from my bank account in New Zealand to my account in Canada. The account registration was easy and professionally handled by the staff as was the transfer process itself. The rates were considerably better than banks quoted, no fees were deducted en route and the funds were in my Canadian account in less than 48 hours from booking the deal. Highly recommended based on this experience. (read more)

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★★☆☆☆
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“Great - as long as things don't go wrong......”

Written on: 01/10/2013 by dryhillsjon (1 review written)

I feel mixed about writing this due to the fact that NZForex (OzForex) have always been good when I've dealt with them in the past. However, a recent transaction of $30000 took over 2 weeks to arrive and I was told that delays were sometimes due to 'exotic currencies' being traded. In other words - anything other than USD/GBP/NZD/AUD? Who knows. I lost money due to the timeframe it took and NZForex were not willing to front up and help at all. They just copied in their terms and conditions.... (read more)

Ozforex's Response to dryhillsjon's Review

Written on: 23/10/2013

Hi,

Thanks for taking the time to provide feedback and I am sorry to hear of your recent experience with NZForex. Unfortunately payments can sometime experience a delay in clearing into your beneficiaries account and in that situation we communicate with our corresponding banks and intermediary banks to establish the progress of the transfer.

We can see that these transfers did take longer than we would normally expect and we would like the opportunity to discuss this and your experience with our customer support team with you further if you would be happy to do so. Looking forward to hearing from you soon.

Kind Regards,
Your NZForex Team

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★★★★☆
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“COULDNT BE EASIER”

Written on: 25/08/2013

I love the ease of being able to transfer large sums of money overseas very quickly. The POLI service which has been added that allowed me to go directly into my account and complete the funds transfer at the same time as I confirmed the deal was fantastic and very innovative. I recommend OZ Forex to all my friends (read more)

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★★★★★
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“Can always rely on NZFX”

Written on: 23/05/2013

I have been living in Indonesia for the past 8 years & have used NZForex right from the start of my time here. I have made 40 separate money transfers during this period from NZ to Indonesia using NZForex. Without exception, all transactions have been processed promptly & seamlessly & at the best exchange rate I could find on the day too. I have had on occasion the need to contact NZForex & it is such a pleasure to be able to speak in person immediately to the correct person about my inquiry... (read more)

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★★★★★
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“EXCELLENT!!!!!!!!!”

Written on: 09/05/2013

I have been using Forex for over six years now and as I always believe in getting the best service and rates when carrying out any transaction I always review the available services before carrying out a transaction. Every time I have done this Forex rates have always been the best so I return to them. When it comes to service the website is clear and easy to use and the customer service is top rate with quick return calls, polite and helpful staff. Not only would I recommend FOREX to a... (read more)

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★★★★★
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“Brilliant”

Written on: 13/04/2013

Best transfer service on the market. Being an ex Bank Manager and Commodities Broker I know how much the Banks make on FX transactions! This service is the easiest and fastest I have found and would recommend them without hesitation. Rates were excellent and so was the customer service centre. The banks could learn a thing or two about the service side! (read more)

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★★★★★
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“Wish I had found them earlier”

Written on: 24/03/2013

I have been using NZForex to transfer my overseas monthly salary to NZ for over 2 years now I wish I had found them earlier as the banks were ripping me every month. It takes me less than 5 minutes to get the quote and then transfer the money from my bank and it saves me thousands a year with their exchange rate. (read more)

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★★★★★
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“insanely great”

Written on: 18/03/2013 by leefree (1 review written)

After having done other transfers with the banks and being charged through the nose and hasseled to boot, I would without hesitation do any other transfers with nzforex. Their rates are competitive and the deals are easy and transparent.. (read more)

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★★★★★
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“Wish I'd Found Them Sooner!”

Written on: 18/03/2013

After transferring money via banks for our home purchase in Australia I was very keen to find a better way when we needed to transfer funds back to NZ :-) NZForex is infinitely better, with a lower transfer fee or even no fee plus a much better rate every time. It's win win and I can do it quickly myself at home. Very happy with the service at startup and since. (read more)

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★★★★☆
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“Better than the banks”

Written on: 15/08/2012

Efficient money transfers at a much better rate than the banks and no bank fees to pay as the money does not enter your bank from a foreign account. Customer service centre is helpful too. (read more)

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