written by Guthrietv271 on 26/02/2015
I always use Western Union to send past 6 years to my partner in Ukraine, WU wasn't working so used for first time this lot.
Only sent £70, 4 offices there in Ukraine wouldn't pay out. MONEYGRAM logged as 'suspicious' I sent passport no as requested & still wouldn't pay out.
Rang customer services today asked me how long I'd known my partner? when I last saw her? age/dob? where we went last time I saw her? then when asked why not together in same country? I went berserk. Rude, couldn't care less, unhelpful, disgusting. I also contacted Post Office who I sent via (legally contract with them) they kept saying nothing to do with them.
Long story short, money not received, on paper I've lost the money, I'm going to trading standards tomorrow!
Do not use!!!! Western Union excellent, use them.
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