Travellers Cashcard

★★★★★
4.8 / 5
94% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

arcscotedin's review of ICE Plc - www.iceplc.com

★★★☆☆

“Travellers Cashcard”

Written on: 20/06/2013 by arcscotedin (1 review written)

Card declined TWICE on Ryanair
Card declined again at a restaurant in Gran Canaria, despite having (enough) credit balance.
Apart from the embarrassment, what's the point of having a mastercard that gets declined? I might as well only use hard currency.

ATM in Canaries doesn't show balance and Website doesn't show my balance.

Looks like I'll need to carry both hard currency and a calculator with me when I'm out spending.

  • Personal

    Type of customer

Ice_Plc's Response to arcscotedin's Review

Written on: 21/06/2013

Thank you for your comments.

I am sorry to hear you have had problems using the ICE Travellers Cashcard. We have not had any other customers report these issues.

If you would like to discuss this in more detail so that we can investigate why this issues occurred, please contact us directly.

We hope to hear from you soon.

Kind Regards

Sophie
Customer Service Supervisor.

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