Vary good service

★★★★★
4.8 / 5
95% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

Guest's review of ICE Plc - www.iceplc.com

★★★★★

“Vary good service”

Written on: 17/05/2013

I found this company through the Martin Lewis website and chose it because it had a combination of a good exchange rate, a delivery service, payable online and quick delivery time. I double checked delivery after I had placed the order and was told that it would arrive between 0900 and 1300 on the day concerned. It arrived by Royal Mail SD at just after 0930 so I didn't have to wait in for very long.

There were two aspects I found a problem. The first was that with Internet Explorer 10 I could not activate the Buy Now option. Instead I downloaded Google Chrome and then it worked fine. The second part was I found that it was quite difficult early on in the process, to find when I could expect delivery.

In all the actual service provided was excellent and the money arrived as promised. It was just these two bits which spoiled it.

  • Personal

    Type of customer

  • Speed of service

  • Customer Service

  • Value For Money

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