Gave me an awful echange rate

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Danica283's review of Foreign Currency Direct

“Gave me an awful echange rate”

★☆☆☆☆

written by Danica283 on 20/02/2017

My fault for not shopping around, but I used this company because a friend recommended them. The rate I got was just terrible and shopping around would have revealed quite how much they were ripping me off. Let the buyer beware with this bunch. Incidentally have a look through their similar 'positive' reviews on here and decide for yourself how many of them are from real customers.

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Jessicamr's Comment

Written on: 15/03/2017

Good Afternoon,

I haven’t been able to locate you on our client records in order for us to look into the point you have raised. If you would like to discuss this please don’t hesitate to get in touch.

If you are interested in reading further customer reviews, there are thousands of these available on Feefo, these are 100% genuine and cannot be created or amended by us.

I hope we will be able to resolve the issues raised in your review. Thank you for your feedback.

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Pitman24's Comment

Written on: 24/03/2017

I tried to resolve this directly with Foreign Currency Direct, and their response was that they are a profit making company and so will naturally not give me the best rate available. That was after specifically telling me they'd got me the best rate possible - something that is a demonstrable lie.

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