It's moved uphill & gone downhill.

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  • Quality of service

  • Layout of shop

  • Value For Money

Kitty1962's review of Margaret Tregoning

★☆☆☆☆

“It's moved uphill and gone downhill.”

Written on: 03/12/2011 by Kitty1962 (1 review written)

Well as the title suggests, this shop may have moved uphill from its previous location on Hurst Street, but the service and quality certainly hasn't. It looks like the move and the new ownership have finally taken their toll. When the shop was on Hurst Street it was a jewel in an otherwise dull end of the street, lighting it up with beautiful displays and it's charismatic head florist. Clearly the talent left with the florist, whom I was surprised to find out had left, and assumed had moved on to better things...that is until I inquired about him in the shop only to be faced with unnecessary abusive comments and malicious remarks which I found to be extremely unprofessional. It seems not only did the exuberant displays leave with the previous florist but so did the manners. Never again. Appalling behaviour.

  • Margaret Tregoning Birmingham Pinfold Street

    Branch Visited

  • None

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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Cbear's Response to Kitty1962's Review

Written on: 20/01/2012

I read your review and I know who you are talking about I am looking for the talent to do my wedding flowers and only he will do you dont know where he has gone do you????? thankyou

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Guest's Response to Kitty1962's Review

Written on: 03/05/2012

Im sorry but i do not agree with the above comments.. Since the move to Pinfold Street i have found the new shop to be alot more classy than the previous premisis and the new and exixting staff members to be extremly polite, helpful and friendly. The handtieds are now more tasteful, with a classic but contempory feel to them. The flowers i recieved were the freshest i have seen in a long time as my bouquet lasted nearly 3 weeks! Much better quality under the new owner and new management.. thats better quality flowers, better shop and friendlier staff. Very happy. Will use Margaret Tregoning every time i need flowers and would recomend this shop to everyone i know..

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