written by Milesfish on 26/05/2016
I ordered a wall mounted Aquarium which arrived in a Rabbit hutch box with no lid or instructions, not information how and what to use to wall mount (held 66 litres) and had scratches all over the glass.
I called up Racket Aquatics and was told it was brand new and to use raw plugs to attach to the wall.... Wonderful advice!
After having to beg to return it, it took 8 days to receive a refund minus £36 to cover their delivery cost.... I understand that is fair if it was brand new and I changed my mind but it was to be given as a gift, with a big Bunney picture on the side of the box.
There are much better websites out their and the customer service & knowledge can't be worse than Racket Aquatics
Defiantly AVOID they are a complete joke
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