Written on: 20/11/2012 by algekeuk
Ordered the fish r fun 440, 20l aquarium for my daughter as a gift. Delivery time was good but unable to check item till later as I had go to work. On inspection I found it had transit damage inside the packaging. Contacted them over the weekend by email and photos of damage. New aquarium delivered within 48hrs,(wednesday) excellantly packaged and checked in front of courier. All correspondance with them was signed by collegue Tony.
I usually check review sites before making a purchase but only checked this site afterwards. I had to do this review as I have read some negative reviews about them here. I found them excellant to correct a mistake with the delivery and prompt with their customer service. I am also very happy with the item purchased and would have no problem purchasing from them again.
As rated by real users
"Poor customer service" Read More
"Produit très fiable" Read More
"Attractive tank" Read More
"Good unless you require support" Read More
"Goldfish are Awesome" Read More