The Fireplace Warehouse Reviews - www.thefireplacewarehouse.co.uk

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The Fireplace Warehouse - www.thefireplacewarehouse.co.uk

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Latest Reviews

★★★★★

“Very good company ”

Written on: 15/08/2016 by MakaiMattingly (1 review written)

Purchased Tiree Fireplsce and electric fire. Sales staff was excellent and very polite, fitter did an excellent job and more and very clean and tidy workers. Highly recommended… Read Full Review

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★☆☆☆☆

“Shocking company”

Written on: 02/12/2015 by Edwardsgq210 (1 review written)

Terrible customer service No communication between staff and myself Once paid they don't seem to be interested Overall very disappointed. … Read Full Review

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★☆☆☆☆

“Rude and Arrogant Salesman”

Written on: 25/11/2015

Visited the Hazel Grove store to see 2 fireplaces I had shortlisted. I askked the saleman for some information about whether my gas fire would be suitable for either of the two fireplaces. His reply was that he didn't know anything about the fire so couldn't help. It was a Flavel fire so hardly unheard of. His rudeness verged on the verbally aggressive, he did not want to help at all. Absolutely appalling service from a terribly ignorant amateur. Bought my fireplace elsewhere. … Read Full Review

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★★★★★

“THEY DO WHAT IT SAYS ON THE TIME PLUS MORE”

Written on: 16/05/2014 by Hutchinson364 (1 review written)

We had a fireplace and stove fitted yesterday and the fitters were first class, very helpful and all in all a first class job from start to finish. They came across various problems ( not due to there doing )but sorted them out. I would like to thank all the staff that were involved with this project for the help we received,a great job done by all. And finally, as Arni said " we'll be back "… Read Full Review

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★★★★★

“Great Service, Excellent Product”

Written on: 24/04/2013 by paulsmith259 (2 reviews written)

We purchased a new wood burning stove online from The Fireplace Warehouse and we are over the moon with our purchase. We found the communication to be great, we initially called the company to ensure that the product was suitable for our home and if we would require any additional fittings/fixtures for installation. They were extremely friendly and also provided us with an estimated delivery date as the product that we were looking to purchase was currently out of stock. We were pleasantly… Read Full Review

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