Written on: 09/08/2012
My partner and I have known Simon for some time, so there was no question as to whom to ask when it came to advice and implementation of policies and financial matters. I hadn't dealt with Simon for sometime and had forgotton how professional, honest and diligent he is at his job. Everything was explained clearly, taking everything we had mentioned into account. Nothing appeared to be too much of an effort, nor a waste of time. Simon always followed through when he said he would, always kept us up to date and gave some excellent advice. The fact that we've known Simon for years and that he still delivered an outstanding service is a credit to him. It can be stressful and confusing dealing with such things though thanks to Simon we encountered none of that. Thanks Simon for your help and advice and your true professionalism. It's great to deal with someone who understands the meaning of "customer service excellence" when we live in a society so clearly struggling to get to grips with it!
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