written by valdod on 19/05/2013
Don't waste your time with this service. It's nothing but a time waster. No matter what people tell you, and no matter how much praise and blah blah they tell you about the FOS, and how bad and discouraging they describe going to Court, NEVER EVER go with the FOS, not even if you have their own word that your case is 100% complete and you'd definitely get their support.
No impartiality, No fairness, and No efficiency in dealing with complaints. They will bore you to death, and make you wait till you forget what the complaint was initially about, and they will ALWAYS side up with the banks. Any testimonies where the customer won a case would be minor ones and just there to keep the belief that this is actually possible.
Believe me, they found me to be wrong and did not uphold my complaint, when even the bank itself realised it was wrong and corrected its mistake.
If you really want results and don't have a spare 300 years to wait for their grandsons to get to a decision, go to Court straight away even if it costs you money. It will save you a lifetime of total rubbish.
As rated by our community of reviewers
Hatethickpeople's Response to valdod's Review
Written on: 10/08/2013
It sounds to me like you're an idiot
Valdod's reply to Hatethickpeople's Comment
Written on: 10/08/2013
Whatever gets you through the night, Hater...
Victoriously's Response to valdod's Review
Written on: 06/11/2013
I am inclined to agree. Glorified waste of time, totally biased towards the financial institutions. No backbone and no bite. Totally unfair.
Danny881979's Response to valdod's Review
Written on: 13/09/2013
The Ombudsman is one of the most corrupt agencies in Britain - they need to be shut down ASAP.