Terrible Software, Terrible Support. - DO NOT BUY.

Click here if this is your business
★★☆☆☆
1.8 / 5
19% of users recommend this
Click here if this is your business
  • Quality

  • Value For Money

Guest's review of Mamut Business Software Mamut Accounting

★☆☆☆☆
Mamut Business Software Mamut Accounting

“Terrible Software, Terrible Support. - DO NOT BUY.”

Written on: 23/07/2013

A sales man came to see us after us receiving funding. The Several thousand pounds it actually costs after the quote (quote as in fictitious, made up figures to get you to commit to it).
We then moved over to Mamut and found a subsidiary of Mamut to help with our data export/import. (Yet another expensive cost).
We have been using the software for 2 years now and the Software is constantly failing, but the most frustrating part of Mamut is ...
When you have an error the support is abysmal. We have been without a computer system now for 4 days and Mamut support is still unable to fix what is obviously a simple database error.
Mamut are not bothered about existing customers once they have your money.
Although the people who sell it must be on good commission to sell it.
We are now having to invest a lot of money to get addons to do the job it was supposed to do in the first place.
DO NOT BUY IT.

  • Quality

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review