Would never use again

Booked return ferry with them to Ireland from Liverpool. For small minibus and family of 8. Received email 8 days before travel to advise P&O had cancelled ferry and suggesting rebooking on ferries later that day. No sorry, no assistance, that was it. Trying to find a phone number, impossible, all the existing numbers find on the web have a recorded message saying need to email them. This is not a situation to deal with by email, ferry's likely to be fully booked / booking fast (school summer holidays), children and cabins to consider too. Phoned P&O direct who couldn't help, but did give me a phone number - this is Aferry's line for the ferry operators but phoned it anyway. Did actually speak to a nice lady who advised all other ferry crossings that day were fully booked as to was the one before our crossing. Only one had was 9am on Friday (vs our cancelled 3am Saturday) would mean trying to find accomodation for 8 people in Ireland for the one extra night in the school holidays. She advised to book and if could sort something else out (cancel holiday / find another way across) we could get a full refund. Sorted alternative crossing with Irish ferries direct, so phoned again to cancel. This time handler was unhelpful just said couldn't cancel or change booking as this was ferry operator's line. Have had to email to cancel and request a refund. We wait and see............