treatme.net Reviews - www.treatme.net

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★★★★★
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Latest Reviews

★★★★★

“Amazing Afternoon Tea at Rudding Park ”

Written on: 24/06/2014 by jan-jan (1 review written)

My daughter and her partner kindly treated my husband and I to a luxury afternoon tea experience at Rudding Park courtesy of Red Letter Days. As soon as we received the vouchers and information we were so excited. We decided to book the event in June when we were hoping the weather would be nice so we could also walk around the grounds at Rudding, we were not disappointed!! It was such a wonderful experience. We had a long wander round the beautiful gardens and grounds at Rudding Park… Read Full Review

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★★★★★

“Always speak to a real person! ”

Written on: 21/06/2013 by Sadiebmorris (1 review written)

He very quickly worked out that I needed help to get something organised quickly and with the minimum fuss. He was quick thinking and eloquent, understood my budget and who I was buying for very easily and made a process which was rapidly turning into a chore much more pleasurable. Brilliant customer service - I hope the present works out as well! … Read Full Review

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★★★★★

“five star service.”

Written on: 07/06/2013 by clairebear67 (1 review written)

I was wanting to book a driving experience for my son's 21st. Having tried to book with 1 website, I was disappointed by their response. I looked for another site and found treatme.net. I phoned to enquire and spoke to a wonderful gentleman. Within a matter of minutes I had managed to book a day that suited at a great price. I would definitely use them again… Read Full Review

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★★★★★

“Great Service, Great Company”

Written on: 31/05/2013 by Linda172 (1 review written)

Bought a spa day voucher. The whole process took a few minutes, with the arrival of the voucher seconds later, what service! Exceptionally helpful and friendly staff. Would highly recommend and definitely use again… Read Full Review

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★★★★★

“really great customer service”

Written on: 27/05/2013

Thoroughly impressed with the high quality of customer service that I received, cannot fault it one bit. Everything I asked for was done without fuss -brilliant, thanks ever so much!… Read Full Review

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★★★★★

“Very proactive service”

Written on: 22/05/2013

After a problem online I had an unprompted call from the service team to ask what problem I was having. After explaining they helped me to complete on the telephone with the minimum of fuss but also alerted me to deals and promotions that I would not have been aware of on line. Great service… Read Full Review

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★★★★★

“great service all round”

Written on: 20/05/2013 by kirithirani (1 review written)

From the moment my call was answered by a man who gave a brilliant service. I told him what i was looking for even though i had tried other places for my lomdon tour. He got on the phone to his suppliers and actioned my every need. He had brilliant phone manners and went above and beyond to make sure i got the booking i wanted and set it all up in matter of minutes. Talk about service. Definetly recommend treatme.net great people with great determination to get the job done. Thank you. I hope… Read Full Review

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★★★★★

“driving experience at Tockwith, N Yorks”

Written on: 20/05/2013

Prearranged driving experience of Subura STi & Mitsubishi Evo X at Tockwith, N Yorks excellent. They were very very helpful. Explained everything in detail. Then helped to organise, nearer to the date, a special day for my 83 year old father to have a go in the Evo! We both really enjoyed our day and couldn't have asked for more. I would recommend this company to anyone wishing to have a good day out. This company is the best! Thank you from me & Dad for a very enjoyable experience and one… Read Full Review

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★★★★★

“Treat me, silverstone flying experience and a spa day”

Written on: 15/05/2013 by Onnie91 (1 review written)

I called to enquire about and ask a few questions about the flying experience days you offer, what they involve, timings, wether you get to control the plane yourself etc this was merely a phone call to ask a few questions and see what was best but the advisor was so über helpful & enthusiastic that I ended up buying the Silverstone flying experience day as well as a spa day over the phone!! Usually when yo call help lines for this kinda thing, not only are you left waiting an age to speak… Read Full Review

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★★★★★

“Review”

Written on: 15/05/2013 by elishakhala (1 review written)

The customer service I received was very polite and professional, I spoke with an advisor and he helped me out by explaining what I needed to know and within 5minutes I placed my order. It was very helpful and treatme.net seems likew a great website that I would recommend to others. … Read Full Review

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★★★★★

“First impressions?? Erm, N/A this time.”

Written on: 15/05/2013 by Lanlanlan (1 review written)

First impressions, they say, last a long time. Well, often true; however certainly not on this occasion. Not when there are staff members like the one I've dealt with so far at Treatme, who care more about the satisfaction of their customers than otherwise. Something I genuinely wish most companies will take queue from. So yeah, My initial negative first impressions about treatme (due to something that wasnt even their fault in the first place) has now been turned around positively. 

Thank you
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★★★★★

“Absolutely Fab”

Written on: 14/05/2013 by Susannahs (1 review written)

Didn't receive the vouchers on email, discount code didn't work, so I emailed them from their website and even that didn't work properly. So I rang, moaned about it being an 0845 number and they called me back. Awesome fantastic customer service, apologised for the website not working properly, explained they had taken over and there were a few hiccups and resolved everything including sending out the email vouchers within 30 minutes. Brilliant result and lovely people, can't wait to spend… Read Full Review

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★★★★☆

“Very helpful”

Written on: 13/05/2013 by jthompson85 (1 review written)

I went to book online was but not 100% sure of the date and a member of the team contacted me to make sure i was okay booking was a really nice touch. Once i was sure of the date i reponded and booked. He also helpd me find a deal for a spa which i only decided to book whilst on the phone. very helpful and a peronal feel. Called back each time he said he would… Read Full Review

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★★★★★

“Really good. Very pleased!”

Written on: 08/05/2013 by tarranjoe (1 review written)

We purchased a photoshoot from treatme.net. We had a few minor issues and treatme bent over backwards to resolve these. I would defiantly recommend these guys as they are a decent company with good values and resolved my issues quickly… Read Full Review

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★★★★★

“Resolved all my outstanding issues promptly”

Written on: 30/04/2013

Bought my husband a super cars experience. Was told there were no Porsches so he would have to call back early 2013. Was then told in feb 2013 there were no Porsche experiences at all. Was told someone would phone me back - waited 4 weeks no one phoned. Phoned back and was told we coul have a Porsche included but would not be at our hoses location and would have to pay £20 to move location. Was told someone would phone me back - never did. My husband phoned and was told the date was booked… Read Full Review

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★★★★☆

“Fast response”

Written on: 25/04/2013

I have booked one of the Orint Express trips as a gift for my husband. Only after I've paid I was notified that the trip was cancelled which was very disappointing. However I was contacted imediatelly by the Treat Me stuff to offer me either other trip or refund. A very nice lady helped me to choose other trip. Overall happy with the service… Read Full Review

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★★★★★

“Hotel and Theatre Booking for a special birthday”

Written on: 17/04/2013

Overall experience excellent from my initial contact and also the actual booking process. The booking agent was very helpful explaining all the details etc. Very good service. A callback from him to confirm the booking was also appreciated. Once the Theatre and Hotel experience has been taken it would be nice to give you feedback on that also. Your value for Money request below - I would prefer to answer once the experience had been taken… Read Full Review

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0402Steven's Comment

Written on: 24/04/2013

Thank you for the review. We will shortly have a facility for you to review the experience on our web pages, this is currently in development and look forward to your feedback.

Steven @ treatme.net

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★★★★★

“indoor skydiving experience”

Written on: 16/04/2013 by sashak1 (1 review written)

I brought this for a birthday present and was very very happy with my purchase and more so thanks to the overall experience. The advisor was fantastic, and made everything quick and simple. I received everything promptly and had choices abojt delivery etc. I was even more impressed with the indoor skydiving itself, excellent value for money.!… Read Full Review

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★★★★★

“Excellent service thanks”

Written on: 16/04/2013 by JanetMarchand (1 review written)

I have not used Treatme for a while so it was great to find something I think my husband will like for his significant birthday. however, something went wrong with my booking - the screen went into a single line with a fault number at the end and I was not sure what to do. I left it to see what would happen, rather than try again and end up with two payments. I got an acknowledgement from WorldPay that the transaction had occured and before I could get concerned I had a phone call from… Read Full Review

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0402Steven's Response to JanetMarchand's Review

Written on: 17/04/2013

Hello

Glad it was all sorted, and we can confirm you will receive your free tickets in the next ten days.

Steven @ treatme.net

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★★★★☆

“I recently spoke with an advisor who was very helpful...”

Written on: 11/04/2013

I recently spoke with an advisor who was very helpful with my request. He was polite, courteous and above all friendly and approachable. I would definitely recommend this service to my family and friends, as the customer service was first class. … Read Full Review

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