written by DonteAustin1968 on 21/11/2015
I had a Red Letter Day Personal shopper gift experience on 21 Nov 2015 and it was extremely poor. Having booked my appointment and redeemed my red letter day voucher month ahead, I went through the afternoon with the personal shopper was told that I was unable to take home the clothes I decided to purchase with the red letter experience voucher of £200. House of Frasier said they hadn't gotten the funds from Red Letter. They would have to keep my choice of clothes in store and courrier till they sorted out the mess! They also said I had only £180 to spend when it was a £200 gift card my hubby had purchased as a gift. Please don't use House of Frasier as they are unable to ensure a smooth customer experience of this red letter day.
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