Have a claim from a few yerar ago. They agreed they would pay but never paid. They never respond to e-mails, you will be lucky to speak to someone on the phone. The last time I spoke to them was 4 5 months ago. They said I would receive a payment within one week. 

Bought excess insurance from this company and had to claim. Claiming was quick easy and simple and I was never out of pocket. It’s such a good idea as had I not had this insurance I would of had to try and get a loan to pay it as I don’t have that kind of money just lying around. The best thing about them is how efficient they are made everything easy.

Took 11 days to refund me £1000 excess I lost, really easy to deal with would deff use again and recommend to my family and friends The service from buying to claiming was fault less Good value for money so happy I didn’t lose £1000 when someone stole my bike

This is a great idea to protect my excess...this company really helped me when I had an accident and then paid me back my excess so I wasn’t left out of pocket like I have been over the years.