Written on: 05/07/2013
It seems like I am a party pooper or wowser as the aussies say in regards to eMoov.
When I did my research a few months ago there were no dissenting voices of all the opinions I found online, they were all agreed it was a good thing and so nice to save the estate agent's fee of 3k or more. Their enthusiasm was akin to a religious revival meeting !
However my experience is a tad different. In 3 months in Nottingham I have had only ONE enquiry. This was from a local couple who declared my house 'stunning'. The house is certainly not overpriced for what it is, and considering the area it is in.
So having paid several hundred pounds upfront to eMoov I now find myself in the position of having to market with a local estate agent who are strong in the area.
So my advice to those thinking of eselling on eMoov or elsewhere is 'buyer beware'. Check out the experience of other emove sellers in the area, and how many viewings they have had. I noticed an eMoov house a couple of miles away a few weeks back that had not sold. The last time I looked their board had been replaced by a local agent's. So I guess I've come to the same conclusion as them – the internet isn't always better. I grant it's a lot cheaper – if it works.
I also think it is disingenuous and misleading of eMoov to quote their fee as £395. The board is extra, as is the energy certificate (EPC) so when VAT is added on you are paying well over £500.
Also their board seems to be more about advertising their services as selling your house. They should consider giving free to prospective clients one of those additional signs that tag onto the board that says what is house is 'e.g. semi 3 bed extended with garage'. That way they would at least get some passing trade.
The truth is, not everyone is internet-savvy and older couples in general probably are less likely to go on the net to buy a home.