DO NOT USE - Deceitful & awful customer service!

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William H Brown Estate Agents
★☆☆☆☆
1.3
From 250 reviews
9.0% of users recommend this

  • Value For Money

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mj123456's review of William H Brown Estate Agents

“DO NOT USE - Deceitful and awful customer service!”

★☆☆☆☆

written by mj123456 on 11/09/2017

I wish I'd read some of these reviews before deciding to put my house on the market with William H Brown in Suffolk. Very pleased with the first few weeks when we received two very good offers, however after that the communication rapidly went downhill. Never heard a word unless I did the chasing for an update. I needed the house sale to go through quickly due to personal circumstances and was promised a completion date within two months. Sadly, four months later I still don't even have an exchange date! I am not happy to pay their extortionate fees whilst I am being fobbed off with excuses after excuse and blatantly lied to again and again! Not good enough WHB, very poor indeed and a disappointment to the industry!
Do not use. Will do anything to keep you from re-listing your house with another agent! Buyer Beware!!!!

  • Sell Property

    Used to

  • Ipswich

    Location

  • Value For Money

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