Written on: 11/09/2012
Just like any other lettings agent - do little and communication is poor. Staff want to do things to suit themselves. Communication is poor - have to chase for updates. They don't monitor the rent is being paid. When the rent was paid late by tenant, the agent didn't notice. Provided place hasn't been left a mess at the end of the tenancy, they are happy (even if it obviously has not been cleaned (e.g. food still in the fridge and empty beer bottles). They will attend to issues quickly... (read more)
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