written by buster100 on 27/04/2015
Used Slater Hogg after being impressed by there sales member who advised me how they would go the extra mile to sell our property. However once we signed and paid they instantly lost interest in us and instead worked out ways to extract more money. Of the few viewers we had they failed to follow up. Open days were held with little or no advertising. However after 6 months on the market we went to pull the property. On the last day we were told we had a viewer. This viewer couldn't be more disinterested and was clearly told inaccurate info. However because we had a viewer we were charged another 6 months advertising costs. Angered by this we removed the property from Slater Hogg who then advised us of the NO SALES charge they have of £300. So essentially for doing nothing and failing to achieve there primary goal they reward themselves with another £300. We refused to pay and were taken to court by them. This is a disgraceful company who no one should come within a mile of unless they want poor service for extravagant and unjustified fee's
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Mames1's Response to buster100's Review
Written on: 14/07/2016
Quick question; did you win your court case with them or have to pay in the end? I think I'll be going down a similar route with them.
Buster100's reply to Mames1's Comment
Written on: 14/07/2016
Sadly we did not win the court case and we ordered to pay costs and fees. To make matters worse due to Slaters providing the collection agency with incorrect information we were almost charged more fees due to the delays (thankfully the collectors saw our side and seemed to comment that it wasn't the first occasion this had happened with Slaters). They are a disgraceful company who try to sell you there services with slick suits and fancy phrases. Am sorry to hear you are in the same boat. Hopefully you are able to win your case