written by 57Massey on 17/03/2014
What a load of rubbish.. Put an offer in, which was accepted by the seller. Reeds rain in STONE, STAFFORDSHIRE, was dealing with the mortgage, 3 months later! They've done nothing. Having to do most of the paperwork myself even though they take a cut off you too. I was warned not to use reeds rains by others but thought no one can be that bad! How wrong I was. I think the staff are untrained or just down right ignorant. They don't reply to your emails. If you phone for a particular member of staff they will keep telling you that the person is on the other phone or is with someone or that they have just this minute left the office!! Never known a business like it. I personally think they don't know what they are doing.
I'm about to purchase again but will definitely not be using Reeds Rains again.
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