Reeds Rains did almost nothing for 4 months

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Alisonross's review of Reeds Rains Estate Agents www.reedsrains.co.uk

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“Reeds Rains did almost nothing for 4 months”

Written on: 19/07/2013 by Alisonross (1 review written)

I was impressed by the positive attitude of the two young women from Reeds Rains in Chapteltown, Sheffield and they took over the letting of my property in March. Since then, they have almost never contacted me. I left a mobile number and an email address, as I often work out of the country. When i call them, the key person is not available and I am told they will call me back. In 4 months i have been called once. I was left a message, but when i called back, there was no record or information about any viewings of the property. Astounding lack of any service.

  • Rent-Out Property

    Used to

  • Sheffield,mChapeltown

    Location

  • Value For Money

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Diorbhail's Response to Alisonross's Review

Written on: 25/07/2013

I thought also that the staff who came to the house were lovely but it seems only till you have a problem then they don't want to know. I had no result phoning and each email took so long for them to reply on the occasions that I got a reply. I've ditched them now and manage the property myself. The last tenant they found has cost me almost £2000 pounds and much more in stress. They let down both tenants and landlords, in my case my friends and contacts can;t believe what they got away with. I make sure everyone is aware of their so called service.

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