excellent customer service

“excellent customer service”

Written on: 22/05/2012

Helpful & polite e.g. attitude: Excellent
Professional e.g. approach, appearance: No idea
Did as promised e.g. returned calls, updates:
Always
Communication Skills e.g written, oral and listening:
Excellent
Further Comments to the above ratings?:
They have both been extremely helpful and prompt with responses - of which there are always lots of questions - so they have good patience!
What did you like most about our service?: I like the two people that I have email correspondance with
What did you least like about our service?:
The fees
How have we met your expectations:
Definitely -
Would you use us again?: only if the agents would be allocated to the property!