LettingaProperty.com Reviews - www.lettingaproperty.com

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★★★★★
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Latest Reviews

★★★★★

“Letting agency online”

Written on: 01/09/2015 by Jaquanr80 (1 review written)

brilliant service and friendly chaps, makes a huge amount of sense to use this service… Read Full Review

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★★★★★

“Letting a property could not be easier”

Written on: 30/08/2015 by alandowsett (1 review written)

Very efficient service I have used several times now and it is good to see our flats up on Rightmove and Zoopla alongside all the estate agents who charge such excessive fees to advertise properties in exactly the same way! We have let our flats recently within one day on the site and have found good tenants using this system very promptly. Have used your tenant vetting service, which has given adequate advice, but I would welcome a chat with your office about some of the details about how… Read Full Review

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★★★★★

“Good visibility for the property and easy to use system ”

Written on: 23/08/2015 by Alyvian416 (1 review written)

I always use letting a property to advertise our house in Windsor and we are extremely happy with the service. The company provides excellent visibility to the property and the system is easy to use. We receive txt alerts as well as emails. Once you are in the site it is easy to navigate and to perform the required tasks. The advert is also monitored by stuff that informs you in case something unusualis happening i.e. several unanswered vieving requests. All in all excellent way of… Read Full Review

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★★★★★

“Stress-free letting! Recommend you every time. Thank you.”

Written on: 02/08/2015 by O'Sullivanrz106 (1 review written)

From start to finish the experience was completely taken care of. Once I had taken the photos and written the description I sat back and waited ... within a couple days the enquiries were coming in. I responded to everyone and it was amazing - almost every prospective tenant was promising. The hard part was finally making the selection. The contrast to using a local estate agent was, of course, the price - but the only time I have used an agent, I had the tenant from hell who eventually left… Read Full Review

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★★★★★

“Quality Service”

Written on: 30/07/2015

Great service and always there to help, would definitely recommend to others… Read Full Review

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★★★★★

“Good company. ”

Written on: 30/07/2015

Myself & my husband have been very pleased with the service for letting company.com I could phone up and the staff who were amazing on the phone would answer every question going out of there way to be helpful. The platinum service is great all we need as we are travelling abroad and renting are house, safe with the extra services added like if a pipe bursts, rent cover if needed. And I felt comfortable when I phoned that my questions were going to be answered without feeling foolish… Read Full Review

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★★★★★

“1st Class Service”

Written on: 10/07/2015 by petelynne (2 reviews written)

This is the 3rd time that we have used the Silver Service and each time we have let our property within the first week. The advice and guidance of the staff is second to none. They take care of referring the requested viewings, taking up references, producing the contracts and dealing with the deposit, collecting the first months rent and then releasing the previous deposit. Who could fault this seamless service and pay so much more for a lesser service from a high street agent… Read Full Review

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★★★★★

“First time to the rental market time ”

Written on: 05/07/2015 by Coughlinfn116 (1 review written)

We are new to the rental market and chose to use the 'Silver' package. It was perfect and the guys on the end of the phone helped us through the process of getting a tenant. In fact it took less than 2 hours for our first response and she has moved in within the month. Due in no small part to the prompt and efficient services we got from 'lettingaproperty.com'… Read Full Review

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★★★☆☆

“Letting my Property”

Written on: 05/07/2015 by Valentino423 (1 review written)

I did find it a little difficult to make contact. I tried the chat online a couple of times but there was no one there. Unfortunately it's not nice to have to wait to find out there is no one about. I failed with my first attempt to create the advert ... I hit the back button to see a former page ... and the work I'd done was lost. Making up the advert took sometime and it may be a good idea to offer the service of making up the advert for people (for a fee of course)... they could send you… Read Full Review

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Lettingaproperty.com's Comment

Written on: 06/07/2015

Dear Landlord,

Thank you for your constructive feedback and the opportunity for us to understand what our Landlords are experiencing when using our service.

As a result of your comment, we will focus on making it clearer to our customers our opening times, method of contact available and when these contact methods are available. Our online chat function is a fast and convenient method of communication and is manned by our team during Landlord opening hours. Should this not be available at certain times, we would reply back to any messages promptly and we are always available by phone and email support immediately if required.

We also intend to make it as clear as possible on the website, that when you do press the go forward or go back in the browser, then unfortunately you will lose any unsaved input. We believe our 'Save' button is conveniently placed, however we will look into this further.

With regards to assistance in uploading an advert, we gladly undertake this service free of charge for many of our Landlords. We should indeed make this more obvious and an added benefit to Landlords who use our service.

We are extremely pleased to have received so many good inquiries for your property and a great result to have had it let within a week. We are pleased that both the text and email notifications were well received.

Thanks again for your valuable feedback and continued support and we wish you all the best with your new tenant.

The management team at Lettingaproperty.com

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★★★★★

“Honest Professional Service ”

Written on: 03/07/2015 by KayleighDempsey196 (1 review written)

From the offset the team at LAP have been informative and supportive in guiding us to letting our property. With high street agents also marketing our proeprty. Obviously we were saving money with LAP but we have received such a high level of service. It worked well for both propsective tenant and landlord. A coherent and detailed tenant checks also reassured us during the process. On-line but always contactable via the contact numbers. Clear communication by Email. Signing the tenancy… Read Full Review

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★★★★★

“Incredible service - who needs a high street agent...”

Written on: 26/06/2015 by PhillyG1 (2 reviews written)

Probably the 3rd or 4th time I have used Lettingaproperty.com and every time I have been blown away by the sophistication of their service. Everything you need as a landlord at the click of a button. I also like showing the tenants around myself to ensure we find a suitable candidate rather than relying on a high street agent to push an unsuitable tenant as they just want commission. I am a loyal customer to LAP and cannot recommend it highly enough. Well done… Read Full Review

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★★★★★

“Excellent service ”

Written on: 20/06/2015 by 150Owens (1 review written)

I have previously used letting agents but decided to do it myself this time with the help of lettingaproperty. Hours after instructing them to proceed I had genuine interest alerts coming through, and the two flats were rented within two weeks. All the way through the process lettingaproperty kept me fully informed. The service could not have been any better. Thank you to the team at lettingaproperty… Read Full Review

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★★★★★

“Great value excellent service”

Written on: 03/06/2015 by JaggerBoone (1 review written)

Found letting a property.com through a Google search engine went on the website found it clear and easy to use, prices and services all in black and white no hidden costs charges. Made contact with the company paid my fee and they took care of everything, all my emails and calls where answered and I had a tenant with the first viewing within the first 2 weeks. Great service great price would recommend them all day long To let board arrived within two days and I was up and running on the… Read Full Review

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★★★★★

“Efficient, fast, cheap and no nonsense. Brilliant service!”

Written on: 01/06/2015 by 460Johnston (1 review written)

I'm officially a convert to online letting agents! My experience with lettingaproperty.com was brilliant. So good in fact that I'm going to proselytize to you now! I used to pay a high street agent about 10% to find me a tenant. Their service was good and the tenants they found were reliable and paid their rent on time. Apart from the agent arranging check in and out and inventory I still had to manage the property if something went wrong mid-tenancy. I had no idea how much time it would take… Read Full Review

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★★★★★

“Couldn't ask for better”

Written on: 29/05/2015 by Mrs.mx (1 review written)

Was particularly impressed with the customer service. With paying so little to advertise the property I didn't expect much in the way in client care and was pleasantly surprised to have queries dealt with quickly, service advisors sending out updates and fast relay of prospective tenants. Genuinely fantastic service and will be using letting a property for all my rentals. Have already told other landlords about this… Read Full Review

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★★★★★

“Good service and great value”

Written on: 29/05/2015 by Rosemontclose (1 review written)

This is the first time that I have used an on line letting agency and I was not sure whether I wanted to advertise/rent this route, but after speaking to an estate agent, I didn't fancy the £300+ fee and thought I would be mad not to give this a go. I did a lot of research into the companies out there offering a similar service, but matching the level of service I wanted, and cost, I went for this company using the bronze package. It was easy to set up, and the advert went on line a few… Read Full Review

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★★★★★

“Professional and helpful”

Written on: 29/05/2015

I have found the company very efficient and helpful with letting my property. The website is great, it's very user-friendly therefore making the whole service efficient and easy to manage your own property and enquiries. The team are very helpful and accessible. Great job!… Read Full Review

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★★★★★

“Property Let within 24 Hours!”

Written on: 20/05/2015 by houghtd (1 review written)

This was the fifth time that I have used Letting a Property to let our house in Higham Ferrers, Rushden. We are able to retain on file all the property details with only the need for a quick review and update each time it is marketed. We receive a text alert each time there is an enquiry which allows us to respond immediately to the potential client. The only irritation with this is that the text used to include the client's phone number? We now have to go back to the office to look at the… Read Full Review

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★★★★★

“Great service”

Written on: 05/05/2015 by Mashman1 (1 review written)

I found the Bronze option to be great value for money and easy to use. Enables you to reach the target audience of the lettings market at a fraction of the cost of a high street agent. Requires some leg work in terms of photos and meeting tenants, but this is very manageable. I would certainly use this service again… Read Full Review

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★★★★☆

“Easy”

Written on: 05/05/2015 by lleksagip (2 reviews written)

This is the 2nd time we have used the service and it has been great both times. Very straightforward to use the website. We had lots of inquiries within hours of going online and managed to get great tenants straight away. All the documentation was handled online quickly and efficiently. Will definitely use LAP again… Read Full Review

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