LettingaProperty.com Reviews - www.lettingaproperty.com

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Latest Reviews

★★★★★

“1st Class Service”

Written on: 10/07/2015 by petelynne (2 reviews written)

This is the 3rd time that we have used the Silver Service and each time we have let our property within the first week. The advice and guidance of the staff is second to none. They take care of referring the requested viewings, taking up references, producing the contracts and dealing with the deposit, collecting the first months rent and then releasing the previous deposit. Who could fault this seamless service and pay so much more for a lesser service from a high street agent… Read Full Review

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★★★★★

“First time to the rental market time ”

Written on: 05/07/2015 by Coughlinfn116 (1 review written)

We are new to the rental market and chose to use the 'Silver' package. It was perfect and the guys on the end of the phone helped us through the process of getting a tenant. In fact it took less than 2 hours for our first response and she has moved in within the month. Due in no small part to the prompt and efficient services we got from 'lettingaproperty.com'… Read Full Review

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★★★☆☆

“Letting my Property”

Written on: 05/07/2015 by Valentino423 (1 review written)

I did find it a little difficult to make contact. I tried the chat online a couple of times but there was no one there. Unfortunately it's not nice to have to wait to find out there is no one about. I failed with my first attempt to create the advert ... I hit the back button to see a former page ... and the work I'd done was lost. Making up the advert took sometime and it may be a good idea to offer the service of making up the advert for people (for a fee of course)... they could send you… Read Full Review

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Lettingaproperty.com's Comment

Written on: 06/07/2015

Dear Landlord,

Thank you for your constructive feedback and the opportunity for us to understand what our Landlords are experiencing when using our service.

As a result of your comment, we will focus on making it clearer to our customers our opening times, method of contact available and when these contact methods are available. Our online chat function is a fast and convenient method of communication and is manned by our team during Landlord opening hours. Should this not be available at certain times, we would reply back to any messages promptly and we are always available by phone and email support immediately if required.

We also intend to make it as clear as possible on the website, that when you do press the go forward or go back in the browser, then unfortunately you will lose any unsaved input. We believe our 'Save' button is conveniently placed, however we will look into this further.

With regards to assistance in uploading an advert, we gladly undertake this service free of charge for many of our Landlords. We should indeed make this more obvious and an added benefit to Landlords who use our service.

We are extremely pleased to have received so many good inquiries for your property and a great result to have had it let within a week. We are pleased that both the text and email notifications were well received.

Thanks again for your valuable feedback and continued support and we wish you all the best with your new tenant.

The management team at Lettingaproperty.com

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★★★★★

“Honest Professional Service ”

Written on: 03/07/2015 by KayleighDempsey196 (1 review written)

From the offset the team at LAP have been informative and supportive in guiding us to letting our property. With high street agents also marketing our proeprty. Obviously we were saving money with LAP but we have received such a high level of service. It worked well for both propsective tenant and landlord. A coherent and detailed tenant checks also reassured us during the process. On-line but always contactable via the contact numbers. Clear communication by Email. Signing the tenancy… Read Full Review

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★★★★★

“Incredible service - who needs a high street agent...”

Written on: 26/06/2015 by PhillyG1 (2 reviews written)

Probably the 3rd or 4th time I have used Lettingaproperty.com and every time I have been blown away by the sophistication of their service. Everything you need as a landlord at the click of a button. I also like showing the tenants around myself to ensure we find a suitable candidate rather than relying on a high street agent to push an unsuitable tenant as they just want commission. I am a loyal customer to LAP and cannot recommend it highly enough. Well done… Read Full Review

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★★★★★

“Excellent service ”

Written on: 20/06/2015 by 150Owens (1 review written)

I have previously used letting agents but decided to do it myself this time with the help of lettingaproperty. Hours after instructing them to proceed I had genuine interest alerts coming through, and the two flats were rented within two weeks. All the way through the process lettingaproperty kept me fully informed. The service could not have been any better. Thank you to the team at lettingaproperty… Read Full Review

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★★★★★

“Great value excellent service”

Written on: 03/06/2015 by JaggerBoone (1 review written)

Found letting a property.com through a Google search engine went on the website found it clear and easy to use, prices and services all in black and white no hidden costs charges. Made contact with the company paid my fee and they took care of everything, all my emails and calls where answered and I had a tenant with the first viewing within the first 2 weeks. Great service great price would recommend them all day long To let board arrived within two days and I was up and running on the… Read Full Review

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★★★★★

“Efficient, fast, cheap and no nonsense. Brilliant service!”

Written on: 01/06/2015 by 460Johnston (1 review written)

I'm officially a convert to online letting agents! My experience with lettingaproperty.com was brilliant. So good in fact that I'm going to proselytize to you now! I used to pay a high street agent about 10% to find me a tenant. Their service was good and the tenants they found were reliable and paid their rent on time. Apart from the agent arranging check in and out and inventory I still had to manage the property if something went wrong mid-tenancy. I had no idea how much time it would take… Read Full Review

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★★★★★

“Couldn't ask for better”

Written on: 29/05/2015 by Mrs.mx (1 review written)

Was particularly impressed with the customer service. With paying so little to advertise the property I didn't expect much in the way in client care and was pleasantly surprised to have queries dealt with quickly, service advisors sending out updates and fast relay of prospective tenants. Genuinely fantastic service and will be using letting a property for all my rentals. Have already told other landlords about this… Read Full Review

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★★★★★

“Good service and great value”

Written on: 29/05/2015 by Rosemontclose (1 review written)

This is the first time that I have used an on line letting agency and I was not sure whether I wanted to advertise/rent this route, but after speaking to an estate agent, I didn't fancy the £300+ fee and thought I would be mad not to give this a go. I did a lot of research into the companies out there offering a similar service, but matching the level of service I wanted, and cost, I went for this company using the bronze package. It was easy to set up, and the advert went on line a few… Read Full Review

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★★★★★

“Professional and helpful”

Written on: 29/05/2015

I have found the company very efficient and helpful with letting my property. The website is great, it's very user-friendly therefore making the whole service efficient and easy to manage your own property and enquiries. The team are very helpful and accessible. Great job!… Read Full Review

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★★★★★

“Property Let within 24 Hours!”

Written on: 20/05/2015 by houghtd (1 review written)

This was the fifth time that I have used Letting a Property to let our house in Higham Ferrers, Rushden. We are able to retain on file all the property details with only the need for a quick review and update each time it is marketed. We receive a text alert each time there is an enquiry which allows us to respond immediately to the potential client. The only irritation with this is that the text used to include the client's phone number? We now have to go back to the office to look at the… Read Full Review

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★★★★★

“Great service”

Written on: 05/05/2015 by Mashman1 (1 review written)

I found the Bronze option to be great value for money and easy to use. Enables you to reach the target audience of the lettings market at a fraction of the cost of a high street agent. Requires some leg work in terms of photos and meeting tenants, but this is very manageable. I would certainly use this service again… Read Full Review

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★★★★☆

“Easy”

Written on: 05/05/2015 by lleksagip (2 reviews written)

This is the 2nd time we have used the service and it has been great both times. Very straightforward to use the website. We had lots of inquiries within hours of going online and managed to get great tenants straight away. All the documentation was handled online quickly and efficiently. Will definitely use LAP again… Read Full Review

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★★★★☆

“A Stressfree Experience”

Written on: 05/05/2015 by 63Butcher (1 review written)

I found the initial "paperwork" a little confusing, but after speaking to your Office I was given all the help I needed to get my advert online. I was happily able to see the ad on Rightmove and other outlets, and it was only a few days before the enquiries started to come in. I was very impressed with the regular email contact from your team and the help I was given when I rang with a query. We successfully let our Flat to the first applicant who we think will be an ideal tenant. I also… Read Full Review

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★★★★★

“Great range of service - decided on Platinum”

Written on: 02/05/2015 by Hopperrv13 (1 review written)

When I became and "Äccidental Landlord", I had to decide whether to go it alone with some advice from friends, or take up with a high street or online letting agent. I felt for the first time I would like some backup, so a letting agent it was. As I recall, going it alone would cost me in the region of 700 all in, a top of the range online package was about 1400(package and other insurance,fees), and a middling high street package came to about 3000(with some obvious rip off features)… Read Full Review

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★★★★★

“Absolutely brilliant service, quick and personal. ”

Written on: 24/04/2015 by chloeboulton121 (1 review written)

I am absolutely amazed at how fast and personable lettingaproperty.com have been. I saw my dream flat just this morning and have my move date set already due to such a prompt service and the personal attention I was given. I found that the fees were also very fair and I was regularly called to be kept updated about the progress of my tenancy application and references. All I can see is WOW! Thank you so much for all of your help and I can't wait to move in… Read Full Review

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★★★★★

“Great value service”

Written on: 22/04/2015 by Bonny76 (1 review written)

Going it alone for the first time without an agent meant I was slightly nervous however lettingaproperty made finding a tenant easy. The tenant referencing was quick and easy. Downside - The process of uploading photos was a little clunky and struggled using the site on my phone. Overall delighted with the service and will be using them again… Read Full Review

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★★★★★

“Lettingaproperty - The best of the best”

Written on: 19/04/2015 by Vincente133 (1 review written)

I have used Lettingaproperty twice now and clearly I am thrilled with the service and outcomes. This time, I found new tenants in 2 days and had them signed the rental contract in 7 days. The Lettingaproperty team is very reactive. Every time I am very impressed. I would recommend them to anyone who is looking for an effective, reliable and very professional way to find new tenants for their properties. The cost is so much cheaper than using an estate agency and it is hassle free. Well done… Read Full Review

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★★★★★

“Excellent service ”

Written on: 15/04/2015 by Spursmanmal (1 review written)

The service I received was once again courteous, fast, efficient and simply accessed. I love the fact that a phone call got me through to a real person who had all my details to hand. I had enquiries straight away as well. The online signing of agreements was just so quick and esay… Read Full Review

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