Taken over three weeks to return my holding deposit

★★★☆☆
2.7
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NathaliaThurston424's review of Leaders Ltd www.leaders.co.uk

“Taken over three weeks to return my holding deposit”

★☆☆☆☆

written by NathaliaThurston424 on 30/11/2015

DO NOT USE THIS COMPANY! THE WESTERN ROAD BRANCH IN BRIGHTON - they have held £510 and they confirmed via email over three weeks ago that they would return my holding deposit and after many calls and calls to head office they have not returned my money! They said it would be done by CHAP today and they still haven't returned my money! They keep apologising but do nothing about returning it! I assume they just hold on to it for interest purposes or they just are completely incompetent! Absolutely fed up and I think they are completely an unprofessional company!

  • Rent Property

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Leaders's Comment

Written on: 01/12/2015

Hi there. We're very sorry that you had to experience this. We have spoken directly to the branch who explained the situation and have spoken to you directly to apologise for the delay yesterday. If you would like to discuss this further, please email the branch directly or contact us.

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Angeredbyleaders's Comment

Written on: 14/12/2015

USELESS SAME EXPERIENCE. AND NOTHING CHANGES WHEN THE BRANCH IS CONTACTED. SORRY DOES NOT HEAL A WOUND.

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Bravoh's Comment

Written on: 18/07/2023

PLEASE REWORD THIS TO
HI THERE, WE KNOW YOU HAVE A PROBLEM, CAUSE LOADS OF OUR CLIENTS GET BACK WITH THEIR COMPLAINTS AND PROBLEMS, BUT YOU KNOW WE REALLY DONT CARE, WE JUST WANT YOUR MONEY AND MAKE YOU A SUCKER. THANKS SO MUCH
LEADERS

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