written by vrTaylor3 on 21/05/2015
I must have been one of the last ones to sell with them before they sold it to another estate agents and I was really worried as i paid my money and i couldn't get anyone on the phone to do anything. Since then its been much better and the girl I have been dealing with is excellent. She has really helped and done everything i asked. We got more viewings and an offer and would definately use her again.
written by Cristina30 on 01/02/2015
Service is poor!! No one speaks to you!!! They take your money and forget about you. I thought i was saving a fortune but in all honesty they have cost me more as they are useless. Now i need to pay out for an estate agents after they have ripped me off!! Please please please avoid at all costs!!! Bite the bullet pay a little extra and use an eatate agents. Everything done via online and no one will contact or speak to you. If u have a problem they want u to email them and the dnt contact you. The company should be reported as they take your money and do nothing to help you!!
written by Sujeffff on 12/01/2015
Dreadful company. Surprised they are not on Watchdog. Please don't part with your hard-earned cash to these people. Two people running lots of businesses in a tiny office. Obviously been writing their own 'Excellent' reviews so take them with a pinch of salt. If you want to cancel a package and done a bank transfer already; good luck in receiving your money back.
written by ZaireGleason on 06/01/2015
They have just taken my property off Rightmove and they do not use the site any more. So my property is not on the UK's largest website. I emailed them and they said they are still on the site BUT NO YOU ARE NOT. Shocking company to deal with no customer service, they are an online company BUT hide behind the net. Do not sell with these guys if you want to sell. READ ALL THE REVIEWS ON THIS SITE !!!!!!
written by Jimenez171 on 22/11/2014
Staff treat you like a piece of dirt on their shoe, the old lady in the office is so cheeky she also seems to work for survey scotland in their Edinburgh office confused.com?! Anyway they took my money and then said they didn't. Had to get the fraud team at the bank involved and reported their behaviour.
Written on: 08/01/2015
Hi, did you manage to get a refund? I am perusing them for a refund when they cancelled my home report as they have sold Survey business, I will go to the small claims if required, they should be stopped before they do more harm to other people.
written by LeticiaSilva on 28/10/2014
I'd like to thank home sale online for their time and support during the sale of my house. Their advice was spot on and communication was excellent.
written by Roche44 on 24/10/2014
So different from my experience with a high street agent. I saved money and the service was excellent. I'd recommend HSO with no problems whatsoever.
written by KellenOwen1955 on 22/10/2014
Fantastic service. I had a terrible experience with a local agent and decided I needed a different approach. Came across Home Sale Online who looked reasonably priced and offered me good exposure on the websites. In the end, I sold my first floor flat in just under 4 months. Definitely should have chosen Home Sale Online in the first place.
written by SaraiMendoza363 on 21/10/2014
HSO offered a good standard of customer service. They took a lot of care in my advert and offered me good advice. The staff were pleasant and seem well trained. Nice people to deal with.
written by Jessicad157 on 21/10/2014
After 8 months with another agent and just the 1 viewing we switched to homesaleonline. The difference was apparent straight away. Within the first three weeks, we had taken 4 viewings and received a written offer. The sale concluded earlier this month. Delighted.
written by sxPeters389 on 20/10/2014
I found HSO really easy to use, the email updates were quick so I could keep up-to date and respond immediately.
written by 140Taylor on 14/10/2014
Please make sure you read ALL the reviews on this site, as they seem to be getting amazingly good reviews all of a sudden? My experience with this so called estate agency have been so bad it is frightning. Not only do they never call you back, they want to do everything by email I had people knocking my door asking to view because they never followed them up. Pictures are ok on the websites but had to get them to re-write words several times, surveyor was good they sent (survey scotland) but I think undervalued my house by £25K. You pay £400 quid and you get zip, nothing no service and if you complain they give you abuse. Please please please scroll down and read every review, I find it hard to believe they have made a massive change in the last 3 weeks !!!! I am now with another cheaper agent and the differcen is so much better.
written by MarilynGrady77 on 13/10/2014
My flat was tenanted, Home Sale Online were good at working round the tenants, the sale took a while but I knew it would because I wanted a bit more than the other flats in my street. I'd spent a fortune on the flat in the 9 years I was there so I wanted to get som of that back.
written by rrMonahan360 on 12/10/2014
Still waiting on a refund. Phoned, E-mailed and contacted them via their internet site and still no response. Owed £495.00 and cancelled over 5 months ago. Avoid if you can.
written by qdBradshaw107 on 10/10/2014
i will never use another high street agent again. hso made selling my house easy and quick. very straight forward and good vlue for money.
written by 194Webb on 08/10/2014
I sold my flat recently and don't normally take the time to review places but I was so pleased with selling and the whole process really. I found the staff friendly, they know their stuff and they got me a sale.
written by MaxwellHolder on 01/10/2014
SOLD MY FLAT IN SEPTEMBER. THE SERVICE WAS FAB. NO ISSUES TO REPORT. STRAIGHT FORWARD AND SIMPLE.
written by bvDowney266 on 01/10/2014
HSO have been great from start to finish. I can't sign their praises highly enough. The price was good and I got my property on Rightmove, S1Homes and Zoopla. I sold my flat within 4 months.
written by Caldwell447 on 26/09/2014
My house has just sold in Glasgow with Home Sale ONline. We were surprised and thrilled about how quickly everything came tovether. Great service, no hestitation in recommending.
written by joWatson421 on 24/09/2014
My experience with HSO has been an excellent one. I had a lot of viewings thanks to the web presence and good photographs. I received an offer just over 3 weeks after my house went live. I would certainly recommend HSO to my friends and family.
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Propertysavvy's Comment
Written on: 08/01/2015
Go to their registered/trading address 912 Pollokshaws Rd, Glasgow, Glasgow City G41 2ET shows up on google maps with shop frontage.
I am trying to get a refund money out of them after they cancelled a home report after they 'sold' part of the company!!!!!