Haart Reviews - www.haart.co.uk

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Latest Reviews

★★★★☆

“Positive viewing experience in Taunton”

Written on: 10/08/2017 by Mourne (1 review written)

We recently viewed two properties in Taunton advertised by Haart. We are unfamiliar with the town and so we were very appreciative of the service provided by the Sales Negotiator. We were given plenty of time to view the first property and all related questions were fully answered. We were also personally guided to the second property by the Sales Negotiator. learning much about the area and local amenities en-route. We found the Sales Negotiator to be pleasant,well informed and… Read Full Review

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★★★★★

“Helpful and knowledgeable!!”

Written on: 18/04/2017 by Dravenl1949 (1 review written)

We had some viewings with the person I dealt with from the Kesgrave office and she couldn't have been more helpful and understood just what we were looking for and she impressed us with her local knowledge!… Read Full Review

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★☆☆☆☆

“Defrauded me and my tenants ”

Written on: 05/04/2017 by Ross208 (1 review written)

Inefficient lying arrogant agency Held me to ransom for made up requirements Unilaterally held on to tenant deposit to force me to agree to them raising fee from 5 to 12% Rude, inefficient, missing paperwork and exploitative and unreasonable Seeking legal advice - do not use under any circumstances… Read Full Review

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★★☆☆☆

“Poor so far”

Written on: 28/02/2017 by JaquelineAguirre167 (1 review written)

Been with Haarts now for three weeks and lots of promises and nice talk but absolutely no viewings. They certainly do not deliver what they promise. They contacted us weekly when we weren't with them saying they had loads of potential buyers looking for properties like ours. But where are they Doncaster Haart… Read Full Review

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★★★★★

“well done haart at wisbech”

Written on: 16/01/2017 by deco10 (1 review written)

thanks to all the staff at your wisbech office you found the best property for me and my wife and we are pleased to recommend this office to all friends and family hope 2017 is good for you all best wishes… Read Full Review

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★☆☆☆☆

“Dreadful! ”

Written on: 17/11/2016 by ecO'Hara368 (1 review written)

I would definitely advise anyone wishing to let a property to AVOID Haart at all costs. They are terrible to deal with and have so many different people and departments to speak to who just fob you off and tell you different things. I have lost almost £3,000 in rent arrears and have had to pay over £1500 to get my property back into a lettable state. Additionally, my neighbours have had to put up with very poor tenants who have caused no end of trouble. I would not advise anyone to use… Read Full Review

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★☆☆☆☆

“Tenants Beware ”

Written on: 11/11/2016 by AndresBeach (1 review written)

Haart are one of the worst Property Management companies for tenants I have ever come across . They will Breach the tenancy agreement when they see fit or can not comply with it but do not admit to it. I have had to start legal proceeding against them and the landlord in order to get my deposit money back and to fight unsubstantiated claims made by the landlord regarding the dilapidation report which was not compared against the one done at the start of the tenancy. Which included works not… Read Full Review

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★★★★☆

“Very good service”

Written on: 24/10/2016 by Ashcott (1 review written)

Very pleased with the service and help selling my sisters home following her sad death. The property sale went very well, selling the house within a week and the negotiations with the purchaser were excellent. Staff in the Weston-Super-Mare branch have been first class. The only thing that stopped me giving 5 stars, we did not always go straight through to the Weston office and not always a great response if not answered by another branch/central office… Read Full Review

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★☆☆☆☆

“gazumped”

Written on: 22/10/2016 by McCormickuj399 (1 review written)

put in an offer on a property, we are cash buyers and the vendor wanted a quick sale having been let down by a previous buyer in a chain, so we made an offer, it was accepted by the vendor, our solicitor was informed,the property was now showing as 'sold subject to contract' things looked good. but today haart rang my husband to say the vendor has now accepted a higher offer and did we want to increase our initial offer. my husband said no, the property needs modernising and we can't afford to… Read Full Review

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★☆☆☆☆

“poor service, very rude”

Written on: 05/10/2016 by Kendrickd457 (1 review written)

As a mortgage advisor I would say to Anyone who is thinking of purchasing a property from Haart in Dagenham, not to bother , two faced and rude, I cannot believe Haart employees someone like her with that attitude… Read Full Review

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★☆☆☆☆

“Very two faced and swarmy”

Written on: 04/10/2016 by Prattfx249 (1 review written)

We wouldn't even sell through Haart, our experience first hand seeing how two faced and condescending they are has put us off. We were chatting to one of the girls, obviously the gent we had been dealing with came in and the girl we were speaking to looked at him and giggled with a face saying 'yes, it's them again, run!' He hadn't got time for us yet we had asked to see him. The staff are happy wanting information from us, happy taking our house to sell at 20-30% below market value but give… Read Full Review

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★☆☆☆☆

“Poor and best to avoid”

Written on: 29/09/2016

We had a new washing machine approved to be fitted three months ago... we are still waiting. Emails are not answered. Next to no communication… Read Full Review

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★☆☆☆☆

“Avoid for Letting ”

Written on: 05/08/2016 by JordinKennedy169 (1 review written)

The local branch where great and helpful when it came to starting up the letting but after that it was awful. It took forever to get anything fixed in the flat! Not to mention there is no out of hours helpline for emergencies, so you have to wait until they are open for help. They got our rent due date wrong which caused quite a bit of confusion. They will tell you, you have to pay to renew your tenancy which you don't you can renew on a monthly rolling which they don't have to charge for if… Read Full Review

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★☆☆☆☆

“DO NOT EVER USE!! WORST LETTINGS AGENTS!!!”

Written on: 04/07/2016 by caLewis156 (1 review written)

In my 16 years of renting I have never ever come across such abhorrent and disgusting service. Dealing with Haart has been time consuming and incredibly stressful and I would strongly urge anyone to avoid using them as agents at all costs. When it came to repairs it took months for things to get fixed - for over 12 months I couldn't even open the sole window in my bedroom, we were unable to lock our back door for over 3 months, were without an oven for 2 months, had damp and black mould that… Read Full Review

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★☆☆☆☆

“Rude and misleading agents”

Written on: 09/06/2016 by cdamsell (1 review written)

We were approached by the fishponds branch saying they could sell our property as they had people lining up to buy properties like ours (park Home) we agreed and initially it was put on the market then after a couple of days it came off, when complained it went back on to only come off a few days later. Spoke to a very very rude and arrogant man that said they couldnt sell our type of property (then why take it on in the first place or even approach us) we have not had a suitable explanation… Read Full Review

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★☆☆☆☆

“POOR SERVICE”

Written on: 01/06/2016 by aberg (1 review written)

I offered on a property and they never got back to me despite my ringing twice. Arrogant and useless.That was Dartford branch… Read Full Review

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★★☆☆☆

“Poor communications and condescending staff”

Written on: 27/05/2016 by Conor1985 (1 review written)

Below is the complaint I sent to Walthamstow branch manager: On 23rd December 2015 I came into your Walthamstow branch to ask if they had any new two bed properties to purchase. Was advised something had come in but would be processed in the new Year and an open day was likely in the 2nd working Saturday in January 2016. I would be contacted as to when this would be. At the start of 2016 I had to attend a Memorial Service abroad, Haart where aware and I impressed upon the agent that I… Read Full Review

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★☆☆☆☆

“Worst Easte agent in London!!”

Written on: 21/04/2016 by Sheffkid (1 review written)

If you buying or selling stay away drop this company, all they do is waste your time cost you loads of money. The staff are rude and arrogant , and don't care all they care about is earning commission , they misleading stating the "the vendor said you have to use our solicitors and mortgage company"… Read Full Review

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★☆☆☆☆

“communication dreadful ”

Written on: 16/04/2016 by 101Cox (1 review written)

Very difficult and arrogant staff, bought two BTLs other agent perfect, transferred all docs and deposit, Haart were just difficult and really dreadful service. If I intend to sell in future I will not be using them, they should remember that it is us that pay their salaries… Read Full Review

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★☆☆☆☆

“Poor communication, Really incompetent staff & Awful...”

Written on: 12/04/2016 by TrippO'Grady478 (1 review written)

Selling Property Hi, If i had an option to rate Haart's (Particular East Ham Branch) service in negative stars, i would have done it. Very poor communication, Really incompetent staff and awful service. I would suggest don't use them in your life for anything. I am a vendor and was looking for someone to help in selling my property. Called east Ham Haart branch. Manager came down to discuss various options and also to take the photos.Never gave us any transparency in terms of their… Read Full Review

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