Poor communication, Really incompetent staff & Awful Service

Haart - www.haart.co.uk
★★☆☆☆
1.7
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TrippO'Grady478's review of Haart - www.haart.co.uk

“Poor communication, Really incompetent staff & Awful...”

★☆☆☆☆

written by TrippO'Grady478 on 12/04/2016

Selling Property

Hi, If i had an option to rate Haart's (Particular East Ham Branch) service in negative stars, i would have done it. Very poor communication, Really incompetent staff and awful service. I would suggest don't use them in your life for anything. I am a vendor and was looking for someone to help in selling my property. Called east Ham Haart branch. Manager came down to discuss various options and also to take the photos.Never gave us any transparency in terms of their T&Cs. Tied us in 20 weeks (5 months) long contract and said "Don't worry Mr.___, we will manage to sell your property very soon. Deliberately arrange an open house after 14 days cooling off period was finished. couldn't mange to book at least 5 viewers (Considering the property market was at his best level). Since then we have been suggesting other options in terms of selling the property. after first open house they hardly manged to book any viewings. Eventually , they manged to book couple of viewings after reducing the guide price and guess? Last minute i had a phone call saying viewer can't make it today. it happens twice and both time my self and my partner had to take day off.
Since we originally advertise our property through Haart we had to reduce the price three times and ended making potential loss of 10 to 15k.
Think 100 times before you call Haart for anything (Letting, Buying or Property Management).
If you call Haart, Then be Prepare to be Frustrated, upset , angry and top of all these spare time to chase up with them.

  • Sell Property

    Used to

  • east ham

    Location

  • Value For Money

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