Express Estate Agency Reviews - www.expressestateagency.co.uk

★★★★★
4.5 / 5
597
93% of users recommend this
  • Value For Money

Media Gallery for Express Estate Agency - www.expressestateagency.co.uk

Express Estate Agency - www.expressestateagency.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“The Best Service”

Written on: 22/05/2015 by WestonHowell419 (1 review written)

I bought an house which was advertised by express estate Agency. The lady from the Agency kept me up to date with all that was going through even tho I was not selling my house with them and any problems I had they sorted out I could not ask for any better then what they did for me If ever I sell my house I am sure to go with them The best service I have ever had… Read Full Review

Report this review
★★★★★

“Couldn't be happier ”

Written on: 21/05/2015 by nicoleclarke16 (1 review written)

First time buyers, couldn't of asked for better help than this company, I didn't understand half of what was going on and they was patient and explained everything too me. Also we were told it would take 10 weeks and it only took 8 from the first viewing to exchanging contracts… Read Full Review

Report this review
★★★★★

“Very pleased.”

Written on: 21/05/2015 by McCallum390 (1 review written)

I am very pleased, satisfied, and content with the service I have received. I was kept well informed at all stages of the sale, and received a lot of nice curtisy calls, the feedback was brilliant. If I sell another property I will be using there services again. Thank you for all your hard work, and the help you gave me… Read Full Review

Report this review
★☆☆☆☆

“Very disappointing”

Written on: 20/05/2015 by GSeller1 (1 review written)

My house has been for sale for 6 months with Express Estate Agency. Communication from them is extremely poor. I have to chase them to have feedback from viewings. From what viewers tell me they do not follow up requests from them. Photographs they take are extremely poor and adverts are totally lacking in detail. Viewers have told me they asked for more photographs and were told buyer would be contacted. 4 months down the line they are still waiting and I knew nothing about it! At one point… Read Full Review

Report this review
★★★★★

“Excellent service friendly staff”

Written on: 02/05/2015 by Loweev314 (1 review written)

I embarked on the sale of my house just over a year ago. Throughout the process express agency did everything they could to help the sale of my house. The house sold three times and on the third time it went through, the constant help and advice was a great help… Read Full Review

Report this review
★☆☆☆☆

“Avoid at all costs!”

Written on: 28/04/2015 by BruceMunoz (1 review written)

This agency promises you the earth but delivers nothing! They will try to tie you in a deal which you will regret. Firstly they will try and get a sole agency deal with you and get you to drop the other agency's marketing your property. Secondly they tie you into a long exclusive deal so your forced to sell only via them. Once they have this, they will get you to offer huge discounts on the property and even attempt to buy it off you at 70% of the market value. On the valuation they immediately… Read Full Review

Expressestateagency's Comment

Written on: 08/05/2015

Thank you for taking the time to write this review, we do genuinely value all the feedback we receive, both positive and negative.
It is always difficult to comment on any negative reviews via a forum that does not give us direct contact details. Feedback is always valuable to us as a great source of learning and we are very keen to understand this in more detail. Can you please email us quoting reference RC0515/SB/BS and your property details to allow us to investigate this?
The Express Estate Agency

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Review of Express letting agency”

Written on: 19/04/2015

I was very happy with the service that the company provided as our previous experience had been 2 months before we'd gotten our first viewer. I contacted them on the saturday and had viewers within the first week. the property was on for a total of 10 dayswhich is worth the money. they are slightly more expensive than i would normally go for but as they say it was definately money well spent… Read Full Review

Report this review
★★★★☆

“Rental of fathers property”

Written on: 15/04/2015

I was very happy with service and all aspects. My only problem is that I thought rental was going to be £50 more than it actually is but had forgotten the agreed rental with agency until my sister pointed out it should have been more but by then it was too late. Overall though I am happy and the staff are lovely to deal with… Read Full Review

Report this review
★★★★★

“Efficient and professional”

Written on: 11/04/2015 by Claireclaire1234 (1 review written)

Friendly, professional, helpful and efficient. Really impressed as I was sceptical before actually dealing with them. Always reassured us and went over and above, we felt as if our purchase was priority. Excellent service. Helped us over come obstacles in completing. Thank you!… Read Full Review

Report this review
★★★★★

“really pleased with the estate agent kept me informed...”

Written on: 10/04/2015 by Cross492 (1 review written)

really pleased with the estate agent kept me informed all the way through the sale… Read Full Review

Report this review
★★★★★

“House Purchase 6 Cumberland Way Clifton Penrith Cumbria”

Written on: 29/03/2015 by ashcroft2343 (1 review written)

The whole process of purchasing my property has been a stress free experience helped by your staff in sales and after purchase agreed who has guided and informed myself of all the developments as and when they occurred Leanne has responded quickly at all times to any points and queries that have occurred. I wish you good luck to both of you in all your future sales and once more many thanks for all of your help Regards Bill Ashcroft… Read Full Review

Report this review
★★★★★

“Very good service”

Written on: 29/03/2015 by ilonagr (1 review written)

Great service, I would recommend to anyone that wants to buy his first house. Victoria was very helpfull and keeping me informed at each stage, was also very quick with giving me all the answers I needed. Thank you! … Read Full Review

Report this review
★★★★★

“The most realistic”

Written on: 25/03/2015 by GrandmaMickey (1 review written)

Express Estate Agency are honest with their estimation re the value of the house. Explained how they reached their valuation. Other Estate Agents flatter you with a high valuation when in reality they are unable to achieve the asking price then the reduction upsets and deflates you expectations. The only down side is the cost of the service which I feel is a tad too much...when you think a million pound house is the same cost to sell as my humble abode. Everything is very transparent in… Read Full Review

Report this review
★★★★☆

“Good”

Written on: 19/03/2015 by Brennen482 (1 review written)

Our contact at Express was  brilliant at keeping us up to date with how the house sale was progressing… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 12/03/2015 by Jessicax79 (1 review written)

The service I received could not have been better. Everyone I dealt with where professional, friendly and extremely helpful. The service was definitely express, my house was sold within a few weeks. Thanks to all concerned… Read Full Review

Report this review
★★★★★

“Great service”

Written on: 02/03/2015 by JohnMark1980 (1 review written)

They kept us informed and reassured throughout. The whole process was hassle free and quick. Thank you Express Estate Agents… Read Full Review

Report this review
★★★★★

“house sale”

Written on: 27/02/2015 by woodchisel (1 review written)

Would just like to say thanks to the person I dealt with for all the help in selling our house all going through would definately reccomend her and express to anyone looking for a straight forward sale thanks again … Read Full Review

Woodchisel's Response to woodchisel's Review

Written on: 02/03/2015

that is not the review i wrote

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Express Estate Agency ”

Written on: 26/02/2015 by Alexusy294 (1 review written)

I found the service provided by Express Estate Agency to be quick,efficient and very friendly. They made my move easy and managable and I would highly recommend the team to anyone contemplating a move… Read Full Review

Report this review
★★★★★

“Moving Home”

Written on: 15/02/2015

Exceptional service in comparison in Darlows. These people know what they're doing and know what it is to deliver a great customer experience. I couldn't praise the two advisors I've been dealing with any higher. They must deal with hundreds of people at any one time but I was made to feel like I was thier most important task of the day. I've worked in customer service for 15 years and I'll be taking away some of what these guys are doing and sharing with my team at work Price for selling is… Read Full Review

Report this review
★★★★★

“Worth every penny”

Written on: 14/02/2015

From the moment we signed up to Express Estate Agency to promote and sell our property, we have had nothing but good advice and excellent commnunication where, I understand, other firms were lacking. Nothing was too much trouble and I could be assured that if I asked for my call to be returned, as the person I wanted to speak to wasn't available, I would receive a call. We can't rate them too highly… Read Full Review

Report this review
overview