Express Estate Agency Reviews - www.expressestateagency.co.uk

Click here if this is your business
★★★★★
4.5 / 5
93% of users recommend this
Click here if this is your business
  • Value For Money

Media Gallery for Express Estate Agency - www.expressestateagency.co.uk

Express Estate Agency - www.expressestateagency.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“A job well done by all, many thanks”

Written on: 23/09/2014 by SariahLevesque429 (1 review written)

A job well done by all, many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Stolen from my home!”

Written on: 20/09/2014 by Kerrynrankine (1 review written)

Express estate agency estate agent came to value the property I am currently renting from a private landlord when she stole my husbands current account bank card! She has recently been charged with the offence. Express estate agency have never contacted me to apologise for their employees actions I had to contact them weeks later to find out what had happened to the estate agent. I have also found out recently that the estate agent is undergoing further investigation for another crime that she… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rip off merchants”

Written on: 16/09/2014 by Finlaysmum (1 review written)

I was lead to believe by the gentleman who came to value my house that selling costs were £299 plus vat! which is why I signed up with Express Estate Agency, my previous agents fees were £1800. when I found out I had been mislead, I was told I could take my house off the market with Express Estate Agency but I could put instruct another Agency for 26 weeks. So it cost twice as much to sell. The service was pretty abyssmal as well, they found me a buyer on the very last day my house was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Amandabj's Response to Finlaysmum's Review

Written on: 18/09/2014

They keep pestering me, they told me over the telephone they didn't have a set fee like other online agents, it depended upon where you lived and when the girl came to value she said their fee was 1.9%, we are higher than high-street agents but...... The reason for using an online agent is they are meant to save us money!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Selling of 41 Wyndene Grove Freckleton”

Written on: 15/09/2014 by Pforrest (1 review written)

I was impressed by the pleeasent manner and professional behaviour of all the staff I dealt with, nothing was to much trouble,I did appreciate the regular phone calls keeping me up to date many thanks yours sincerely P.Forrest… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“After Sales Service”

Written on: 12/09/2014 by derekjohnoakes (1 review written)

We were most impressed to have a dedicated person to look after our interests and to keep us informed of all developments,and also to liaise with the solicitors.Buying and selling is very stressful,so it was good to hear a friendly voice on the phone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic service delivery”

Written on: 04/09/2014 by June1953 (1 review written)

I bought my house through a local estate agency and when I came to sell it, they were the first people I wanted to sell it through. However, after being on the market for six months, I didn't get the response I wanted so asked Express Agency to sell it for me. From the initial meeting I knew I had made the right choice. The people are so friendly and knowledgeable. It took less than a week to sell my house. Every step of the way I was kept in the loop as to what was happening. My thanks foe to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Much better service than I expected”

Written on: 02/09/2014

When buying a new house I did a deal with the builder where they sold my old house for me. The builder chose Express Estate Agency and I was very concerned I wasn't going to get the quality of service I would have expected had I gone with the local agent I knew and trusted. I was very pleasantly surprised. Once appointed they moved very quickly to get the property advertised and from midweek to weekend arranged 9 viewings. I did the viewings myself on the Saturday - some people might prefer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I liked the fact that people came to look very...”

Written on: 30/08/2014 by BrennanSutherland (1 review written)

I liked the fact that people came to look very quickly.It was handled well and I was glad to show people round myself.Friendly people handling the sale.There were some difficult moments due to surveyors report and a mix of factors relating to the buyer but it was all handled very well particularly nearing exchange.Thank you to all at express… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“fantastic service ”

Written on: 28/08/2014 by minleo (1 review written)

Express Estate Agency did what exactly what buyer like me would like to achieve, had a view and offer within few weeks. Always give advise and regular feedback. Follow up actions and chasing up all parties until the case to be completion. Very very proactive approach, goal orientated. From M Cai… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“house sale team”

Written on: 24/08/2014 by farmerkazkaren (1 review written)

we had the house up for sale with a different company for 8 months with no offers and only 2 viewings we didnt get a lot of feedback with them so we switched to express estate agents and we had 2 viewings within 2 week the company kept us up to date with feedback etc and an offer was put in within 2 week of it going live on the websites.we accepted one of the offers and the communication between express and us was second to none!everyone we spoke to at express was very helpfull and any… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“customer service express estate agency”

Written on: 20/08/2014 by Delaney371 (1 review written)

I am very pleased with the customer service I received with express estate agency. The lady I dealt with was very helpful as this is my first experience in buying a property. She explained each each stage of the process to me in easy terms that I could understand. She also rang me on a regular basis to keep me updated and help me with any concerns l had. She has a very pleasant manner which is very helpful when dealing with people on the telephone. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Customer service from from express estate agency”

Written on: 19/08/2014 by AbbieSpence (1 review written)

I found the person that I dealt with very helpful, she rang me regularly to update me on the progress and thoroughly explained everything to me at every stage. She had a friendly and helpful manner, which was a great benefit to me as it was my first experience of buying a property… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“What an amazing Service”

Written on: 14/08/2014 by DaveGash1 (1 review written)

After being on the market for 11 months and having sold my property twice, only for people to pull out shortly before exchange of contracts, we decided to try another estate agent. A friend recommended Express so we decided to give them a try. What a brilliant suggestion! From the very start to moving out this Estate Agency has been absolutely great. Firstly the advisor was extremely helpful in getting us viewers who were really interested in our property, not just viewing to have a look and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Trustworthy hardworking communicative ”

Written on: 14/08/2014 by Camden238 (1 review written)

Found them pleasant , fast , responsive, not pushy and really helpful . Came back quick with problems answered and was always keeping us up to date Easy to deal with , good attitude… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Outstanding Estate Agency!!”

Written on: 13/08/2014 by louise.berry.355 (1 review written)

From beginning to end the whole process was managed superbly by Victoria McCoy and her Team at Express Estate Agency. All of the staff were professional and couldn't be more helpful. Their advice was sound and I actually achieved over the asking price for my property within 5 days of it being on the market. I would absolutely recommend this Agent to all of my friends and family. Five star agents!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Exceptional customer service level”

Written on: 08/08/2014 by BlessedD (1 review written)

Thankyou for a swift transaction.!!! The rappor we built with Charlotte Mariner from within the sales progression team was excellent. she appeared very pro-active from the start in dealing with any quiries we had throughout our purchase of the new property and made calls to us weekly to update us on the progress of our sale right through to completion day where we collected the keys to our new home. Overall we are extremely pleased with our house purchase and felt the customer service level… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Sales Progression Team is very helpful”

Written on: 08/08/2014 by Jonesbn423 (1 review written)

The Sales Progression Team Leader is very nice, always make effort to help out, and She works very efficiently and effectively… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“was put on the market and within 24hrs was sold the...”

Written on: 07/08/2014

was put on the market and within 24hrs was sold the 1st person to view bought my house very quick and simply process… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Big help”

Written on: 06/08/2014 by Hannaat155 (1 review written)

Charlotte who dealt with our purchase was a huge help. She liased with both solicitors on a weekly basis and then rang myself and the vendor to update us both on the progress. She made us feel as though nothing was too much trouble and was happy to help us with any questions. Would definitely recommend and we would use them if we ever needed to sell in the future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fab Service!”

Written on: 04/08/2014 by Hernandezmp196 (1 review written)

The advisor gave an excellent service. Great regular updates and a pleasure to deal with. Always came back to me quickly if I left a message. Thanks Victoria… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview