Money Grabbers!

If I could I would give zero stars. I would advise anyone to steer a million miles away from this agency, all they are after is your money and they do nothing for you as a tenant.
My partner and I were given our 2 months notice just after Christmas as the house was being sold, they were zero help finding us a new place to live and being in the house for three years you would think they would want to help us out. Even when the notice was served it was simply placed into my hand by one of the men who works there and no explaination of process or protical was ever offered. Upon actually vacating the property, we went back the day after the move and cleaned for three hours, we needed our deposit back and I would have done so any way. A few days after returning the keys my partner got a phone call telling us we were getting none of our £500 deposit back due to the state it was left in. We had left some of the walls painted/papered but were told prior to leaving that this was fine, but then apparently it wasn't. Apparently we hadn't cleaned the house and the garden was a state. Arguing it out with them my partner was told by the man incharge of maintenance that he had I quote "spent enough time on the matter and he had had enough" which is unbelievably unprofessional and rude, eventually we managed to argue it out and retrieve part of our deposit. Not even a week after we move out my old neighbor calls me and lets me know that this same man has been to the property and said how terrible my partner and I are and that he didn't blame her for wanting a higher fence! To add to that he told her there was no way we were getting any of our deposit back as we had trashed the house! This man is vile and this company is an utter joke! We lived with mould and a leaking attic, our shower was broken for 6 months before they bothered to have it fixed. The back door was only replaced once we physically couldn't open it and I have an infant daughter. I would rather set my self on fire than return to this company and I would advise anyone thinking of letting off of them to run as far and fast as they possibly can. They want money, that's all. Disgusting human beings.