Avoid at all costs

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Skylary215's review of Dixons Estate Agents

“Avoid at all costs”

★☆☆☆☆

written by Skylary215 on 24/07/2017

Used Dixons that was formerly at The Scott Arms Great Barr but transferred business to Kingstanding. Right from the start they used a lot of spin and gimmick to hook you in quoting unrealistic valuations and charging over the top to handle your sale.
They want you to accept first offers for a quick sale and basically I never felt they were seeking my best interest as we had to take over some of the negotiations.

When the Office moved to Kingstanding matters got worse and became less personal as I felt hurried into accepting a quick sale. Matters dragged as the Council became involved and there was a dispute with the amount of money owing to the council with my mother being in care. The House was partly owned by myself and my mother.

When completion day arrived I was not told money had been paid into my account and waited before removing goods from the property. This lady acting for Dixons failed to inform me that the buyer was not happy with the extension of time requested for the collection of my mother's belongings and I could not get into the property to remove goods. On contacting the the lady she became rather rude and defensive referring back to their in house solicitors. Dixons are quick to take your money but quick in becoming hostile when things go wrong. I would never recommend or use them ever again.

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