written by zeenath on 01/05/2013
I put down a holding deposit and they asked me for truckloads of info which i sent and then finally after a week they decide that my annual income is insufficient and instead of refunding my deposit, they deducted it saying that they have logged all my info and the cost incurred balances off! I have contacted the property ombudsman with regards to this and am pretty sure i will get my full deposit back including a compensation award as they have not referenced us at all and had not even contacted the landlord with regards to my offer. Very unprofessional and the trainees mess things up so bad, This one is a franchise so i will be writting to the heads to complain about how they are ruining the name too. Steer Clear people! Use others and never this!!!
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